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GENESYS UNIVERSAL SCRIPTING
Live/Registered
SECTION 8 & 15-ACCEPTED AND ACKNOWLEDGED

accepted and acknowledged

on 26 Jul 2024

Last Applicant/ Owned by

STE. 300

MENLO PARK

CA

94025

Serial Number

87913577 filed on 09th May 2018

Registration Number

5601392 registered on 06th Nov 2018

in the Principal Register

Correspondent Address

Margaret J. Baumgartner

Margaret J. Baumgartner

Memphis, TN 38117

United States

Filing Basis

1. filed as use application

2. use application currently

Disclaimer

NO DATA

GENESYS UNIVERSAL SCRIPTING

a web-based interface being computer software which provides automated scripting and knowledge assistance to users, in a contact center or enterprise setting, specifically presenting a script or classification through the interface to the users and providing the users with visual representations and insight into details of an omni-channel customer service interaction in that setting

Classification Information


Class [009]
Computer & Software Products & Electrical & Scientific Products


a web-based interface being computer software which provides automated scripting and knowledge assistance to users, in a contact center or enterprise setting, specifically presenting a script or classification through the interface to the users and providing the users with visual representations and insight into details of an omni-channel customer service interaction in that setting


First Use Date in General

01st Jan 2018

First Use Date in Commerce

01st Jan 2018

Mark Details


Serial Number

No 87913577

Mark Type

No Service/Collective Mark

Attorney Docket Number

No 169257

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
26th Jul 2024NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
26th Jul 2024REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
26th Jul 2024CASE ASSIGNED TO POST REGISTRATION PARALEGAL
11th Jan 2024TEAS SECTION 8 & 15 RECEIVED
06th Nov 2023COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
21st Dec 2022AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
18th Nov 2020TEAS CHANGE OF CORRESPONDENCE RECEIVED
18th Nov 2020TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
18th Nov 2020ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
18th Nov 2020TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED