| GURU GENESYS CLOUD SERVICES, INC.
86352670 30 Jul 2014 | on 07 Dec 2024
| Providing temporary use of on-line non-downloadable cloud computing so... Class 042 Class 042 Computer & Software Services & Scientific Services Providing temporary use of on-line non-downloadable cloud computing software for contact center management; Cloud computing featuring software for contact center management; Software as a service (SAAS) services featuring software for contact center management; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT | | | GENESYS UNIVERSAL SCRIPTING GENESYS CLOUD SERVICES, INC.
87913577 09 May 2018 | on 26 Jul 2024
| a web-based interface being computer software which provides automated... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products "UNIVERSAL SCRIPTING" | | | CONVERSATION MANAGER GENESYS CLOUD SERVICES, INC.
85813435 31 Dec 2012 | on 10 Jun 2024
| COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT,CLOUD COMPUTING SOFTWA... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT Class 042 Class 042 Computer & Software Services & Scientific Services "MANAGER" | | | SPEECHMINER Utopy, Inc.
78096591 04 Dec 2001 | on 04 Apr 2024
| Computer systems, comprising software and hardware, for the analysis o... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products SPEECH MINER | | | GENESYS CUSTOMER SUCCESS GENESYS CLOUD SERVICES, INC.
88823879 06 Mar 2020 | on 12 Mar 2024
| DESIGNING AND MANAGING FOR OTHERS OUTBOUND MARKETING CAMPAIGNS IN THE ... Class 035 Class 035 Advertising, Business & Retail Services DESIGNING AND MANAGING FOR OTHERS OUTBOUND MARKETING CAMPAIGNS IN THE FIELDS OF CONTACT CENTER AND ENTERPRISE MANAGEMENT, namely, DEVELOPMENT OF MARKETING CAMPAIGNS AND PROVIDING ONLINE REPORTING OF MARKETING CAMPAIGNS; ALL OF THE FOREGOING EXPRESSLY EXCLUDING THE CREATIVE DEVELOPMENT OF MARKETING AND ADVERTISING MATERIALS, BRANDING, CORPORATE IDENTITY, BRAND POSITIONING, AND PRODUCT PROMOTION | | | POINTILLIST POINTILLIST, INC.
86839681 04 Dec 2015 | on 17 Feb 2024
| Technology platform provider, application service provider (ASP), prov... Class 035 Class 035 Advertising, Business & Retail Services Providing business information management, namely, electronic reporting of business information, business analytics and performance, and trend analysis data, namely, business and consumer monitoring, evaluations, information, and research; Business services for others, namely, customer relationship management (CRM); Providing a database for compiling customer data and customer interactions for enabling marketers to plan, personalize, optimize and customize communications with customers throughout the marketing, sales, and service lifecycle Class 042 Class 042 Computer & Software Services & Scientific Services Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for use for compiling and analyzing statistics, data, and other sources of information into a data repository for use in business and marketing analytics, and for improving marketing strategy and business management and performance, identifying business and consumer trends, and providing marketing strategies by predicting marketing components with impacts on consumer behavior and business performance; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing business information management, namely, electronic reporting of business information, business analytics and performance, and trend analysis data, namely, business and consumer monitoring, evaluations, information, and research; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing marketing intelligence for use in visualizing a customer experience and analyzing marketing activities to provide marketing leaders with an innovative tool to optimize business performance; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing customer relationship management (CRM); Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for allowing marketing, operations, account management, finance, sales, and field service personnel to update and receive data stored in an enterprise's computer database in relative real-time; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing a database for compiling customer data and customer interactions for enabling marketers to plan, personalize, optimize and customize communications with customers throughout the marketing, sales, and service lifecycle; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing relative real-time, integrated business intelligence by combining information from various databases and presenting it in a visual user interface; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for facilitating communication among peer professionals in the fields of advertising, marketing, and business; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing consumer data analysis; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing information on trends in consumer data for predicting consumer behavior; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing marketing analysis; Software as a service (SAAS) services featuring software for allowing marketing, operations, account management, finance, sales, and field service personnel to update and receive data stored in an enterprise's computer database in relative real-time; Software as a service (SAAS) services featuring software for facilitating communication among peer professionals in the fields of advertising, marketing, and business | | | BOLD360 GENESYS CLOUD SERVICES, INC.
87426066 26 Apr 2017 | on 13 Jan 2024
| Providing on-line, non-downloadable software for enabling customer com... Class 042 Class 042 Computer & Software Services & Scientific Services Providing on-line, non-downloadable software for enabling customer communication, engagement, and support across digital channels including live chat, video chat, SMS, social media, email management, social networks, and self-service; providing on-line, non-downloadable software for enabling support interactions through remote control, file transfer; providing on-line, non-downloadable software for customer communication data management; providing on-line, non-downloadable software for analytics and reporting in the field of customer communications, customer engagement, and customer website visitor activity; providing on-line, non-downloadable software for website owners that enables live chatting with website visitors, visitor monitoring, and email management | | | POINTILLIST POINTILLIST, INC.
86839700 04 Dec 2015 | on 08 Jan 2024
| Technology platform provider, application service provider (ASP), prov... Class 035 Class 035 Advertising, Business & Retail Services Providing business information management, namely, electronic reporting of business information, business analytics and performance, and trend analysis data, namely, business and consumer monitoring, evaluations, information, and research; Business services for others, namely, customer relationship management (CRM); Providing a database for compiling customer data and customer interactions for enabling marketers to plan, personalize, optimize and customize communications with customers throughout the marketing, sales, and service lifecycle Class 042 Class 042 Computer & Software Services & Scientific Services Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for use for compiling and analyzing statistics, data, and other sources of information into a data repository for use in business and marketing analytics, and for improving marketing strategy and business management and performance, identifying business and consumer trends, and providing marketing strategies by predicting marketing components with impacts on consumer behavior and business performance; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing business information management, namely, electronic reporting of business information, business analytics and performance, and trend analysis data, namely, business and consumer monitoring, evaluations, information, and research; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing marketing intelligence for use in visualizing a customer experience and analyzing marketing activities to provide marketing leaders with an innovative tool to optimize business performance; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing customer relationship management (CRM); Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for allowing marketing, operations, account management, finance, sales, and field service personnel to update and receive data stored in an enterprise's computer database in relative real-time; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing a database for compiling customer data and customer interactions for enabling marketers to plan, personalize, optimize and customize communications with customers throughout the marketing, sales, and service lifecycle; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing relative real-time, integrated business intelligence by combining information from various databases and presenting it in a visual user interface; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for facilitating communication among peer professionals in the fields of advertising, marketing, and business; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing consumer data analysis; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing information on trends in consumer data for predicting consumer behavior; Technology platform provider, application service provider (ASP), provider of SAAS (software-as-a-service) services, and cloud computing services, in each case featuring software for providing marketing analysis; Software as a service (SAAS) services featuring software for allowing marketing, operations, account management, finance, sales, and field service personnel to update and receive data stored in an enterprise's computer database in relative real-time; Software as a service (SAAS) services featuring software for facilitating communication among peer professionals in the fields of advertising, marketing, and business | | | KNOWLEDGE OPTIMIZER Genesys Cloud Services, Inc.
97673645 11 Nov 2022 | on 02 Jan 2024
| PROVIDING ONLINE TEMPORARY USE OF NON-DOWNLOADABLE CLOUD COMPUTING SOF... Class 042 Class 042 Computer & Software Services & Scientific Services PROVIDING ONLINE TEMPORARY USE OF NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR ENTERPRISE MANAGEMENT; PROVIDING ONLINE TEMPORARY USE OF NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING ONLINE TEMPORARY USE OF NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR PROVIDING INSIGHTS INTO AND IMPROVING A KNOWLEDGE BASE | | | BOLD360 GENESYS CLOUD SERVICES, INC.
87426057 26 Apr 2017 | on 21 Dec 2023 | Providing on-line, non-downloadable software for enabling customer com... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products BOLD THREE HUNDRED SIXTY; BOLD THREE SIX ZERO Class 042 Class 042 Computer & Software Services & Scientific Services Providing on-line, non-downloadable software for enabling customer communication, engagement, and support across digital channels including live chat, video chat, SMS, social media, email management, social networks, and self-service; providing on-line, non-downloadable software for enabling support interactions through remote control, file transfer; providing on-line, non-downloadable software for customer communication data management; providing on-line, non-downloadable software for analytics and reporting in the field of customer communications, customer engagement, and customer website visitor activity; providing on-line, non-downloadable software for website owners that enables live chatting with website visitors, visitor monitoring, and email management | |