SUSPENSION LETTER - MAILED
mailed
on 08 Nov 2024
Last Applicant/ Owned by
485 LaTrobe Street
Melbourne
AU
VIC3000
Serial Number
97690479 filed on 23rd Nov 2022
Registration Number
N/A
Correspondent Address
Ani H. Galoyan
Filing Basis
1. intent to use
2. filed as use application
3. use application currently
Disclaimer
NO DATA
PROBE CX
Design and development of systems for electronic voice simulation, voice activation and biometrics; maintenance of software for systems for voice recognition, voice processing, voice actuation, voice self service, and speaker verification solutions; technology services, namely, on-site management of information technology (IT) systems of others comprised of software applications for customer relat Read More
Classification Information
Class [042]
Computer & Software Services & Scientific Services
Design and development of systems for electronic voice simulation, voice activation and biometrics; maintenance of software for systems for voice recognition, voice processing, voice actuation, voice self service, and speaker verification solutions; technology services, namely, on-site management of information technology (IT) systems of others comprised of software applications for customer relations management, data and analytics, and technology and digital solutions advisory services in the fields of automated phone system technology being Interactive Voice Response (IVR) and machine learning technology being Natural Language Processing (NLP); field services, namely, providing onsite management of information technology (IT) systems of others comprised of intelligent automation
First Use Date in General
30th Sep 2020
First Use Date in Commerce
30th Sep 2020
Class [035]
Advertising, Business & Retail Services
digital customer contact services, namely, customer experience management services; providing business process outsourcing and digital technology solutions, namely, business advisory and consulting services in the fields of actionable insights and intelligent automation; customer contact services, namely, telephone, email and chat answering and customer contact and communication services, provision of telephone and technology enabled customer service and digital business management and administration services; providing telephone and digital based office functions; operation and management of call centers for others, namely, managing call centers of others which provide technical support services, and customer inquiry and response services in the nature of providing information answering questions and assisting with technical problems; managed outsourcing, namely, outsourcing services in the nature of arranging service contracts for others in the field of customer contact, digital services, intelligent automation, artificial intelligence and technology services; managed services, namely, outsourcing services in the nature of arranging services contracts for others in the fields of contact center operations, digital operations and shared services; digital services in the nature of business consultancy and advisory services
First Use Date in General
30th Sep 2020
First Use Date in Commerce
30th Sep 2020
Class [009]
Computer & Software Products & Electrical & Scientific Products
Apparatus for recording, transmission or reproduction of sound or images; apparatus for electronic voice simulation and voice activated systems, namely, biometrics; apparatus for voice self service and speaker verification devices; apparatus for speech inputting and outputting for voice recognition; voice actuated computer apparatus; voice processing apparatus; all of the foregoing for use in connection with providing customer experience management
First Use Date in General
N/A
First Use Date in Commerce
N/A
Mark Details
Serial Number
No 97690479
Mark Type
No Service Mark
Attorney Docket Number
No PBPO.T0007US
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 08th Nov 2024 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
| 08th Nov 2024 | LETTER OF SUSPENSION E-MAILED |
| 08th Nov 2024 | SUSPENSION LETTER WRITTEN |
| 11th Oct 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| 11th Oct 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| 11th Oct 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 03rd Oct 2024 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| 03rd Oct 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| 03rd Oct 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| 03rd Oct 2024 | TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS |