| ORATION Convai Pty Ltd
97690467 23 Nov 2022 | on 17 Dec 2024 | Computers; computer peripherals; Recorded computer speech recognition ... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Telecommunications services, namely, communication by computer terminals and telephone communication services using advanced speech recognition for use in interactive customer experience management systems and solutions Class 038 Class 038 Communications Services Computers; computer peripherals; Recorded computer speech recognition and interactive voice response processing software and computer hardware; Downloadable computer software for use in interactive customer relationship management; Wireless computer telephony apparatus and wireless telephony systems comprised of downloadable computer software and computer hardware for use in call centers for providing interactive voice response and natural language speech recognition via telephone and messaging communications; Computer communication apparatus in the nature of communications computers; apparatus and systems for reproducing or processing sound Class 042 Computer & Software Services & Scientific Services Scientific services, namely, technology and digital solutions advisory services in the fields of automated phone system technology being Interactive Voice Response (IVR) and machine learning technology being Natural Language Processing (NLP) for use in interactive customer experience management systems and solutions and call routing solutions; Technological advisory services relating to Interactive Voice Response (IVR) and machine learning technology being Natural Language Processing (NLP) providing customer experience management systems and solutions and call routing solutions; scientific research; Technological research in the field of artificial intelligence, interactive voice response systems and natural language speech recognition solutions; Scientific and technological services, namely, research and design in the field of artificial intelligence, interactive voice response systems and natural language speech recognition solutions; Industrial analysis being industrial research in the field of artificial intelligence, interactive voice response systems and natural language speech recognition solutions; Industrial research in the field of artificial intelligence, interactive voice response systems and natural language speech recognition solutions; Industrial design services; Quality control for others; Quality authentication services, namely, voice verification and intelligent voice recognition services using cloud-based software technology; design and development of computer hardware and software; providing online non-downloadable computer speech recognition and interactive voice response processing software and computer hardware; providing online non-downloadable computer software for use in interactive customer relationship management | | | CONVAI Convai Pty Ltd
97690476 23 Nov 2022 | on 04 Dec 2024 | Computers; computer peripherals; Recorded computer speech recognition ... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Telecommunications services, namely, computer and telephone communication using advanced speech recognition for use in interactive customer management Class 038 Class 038 Communications Services Computers; computer peripherals; Recorded computer speech recognition and interactive voice response processing software and computer hardware for use in interactive customer relationship management; Downloadable computer software for use in interactive customer relationship management; Wireless computer telephony apparatus and wireless telephony systems comprised of cloud based solutions, interactive voice response systems and natural language speech recognition solutions, namely, within the contact centre industry including telephone and messaging communications; Computer communication apparatus in the nature of communications; computers; apparatus and systems for reproducing or processing sound; all of the foregoing excluding an application programming interface software for speech recognition, language understanding and generation, and text-to-speech for creating intelligent characters in virtual worlds and providing temporary use of software development tools for speech recognition, language understanding and generation, and text-to-speech for creating intelligent characters in virtual worlds Class 042 Computer & Software Services & Scientific Services Scientific services, namely, technology and digital solutions advisory services in the fields of automated phone system technology being Interactive Voice Response (IVR) and machine learning technology being Natural Language Processing (NLP) for use in interactive customer management systems; Technological services, namely, Interactive Voice Response (IVR) and machine learning technology being Natural Language Processing (NLP) providing interactive customer management systems; scientific research, namely, coding and data analysis of solutions to enhance and evolve interactive customer management systems; Technological research in the field of artificial intelligence, interactive voice response systems and natural language speech recognition solutions providing interactive customer management systems; scientific and technological services, research and design in the field of artificial intelligence, interactive voice response systems and natural language speech recognition solutions providing coding and data analysis of solutions to enhance and evolve interactive customer management systems; industrial analysis, namely, artificial intelligence, interactive voice response systems and natural language speech recognition solutions; industrial research in the field of artificial intelligence, interactive voice response systems and natural language speech recognition solutions; industrial design services; quality control for others; quality authentication services, namely, voice verification; design and development of computer hardware and software; providing online non-downloadable computer speech recognition and interactive voice response processing software and computer hardware for use in interactive customer management systems; providing online non-downloadable computer software for use in interactive customer relationship management | | | MIDWEST NICE Arrow & Ampersand, LLC
98870799 25 Nov 2024 | on 25 Nov 2024 | Stickers; Stickers and decalcomanias,Drinking glasses; Beer glasses; C... Class 016 Class 016 Paper Goods and Printed Material Stickers; Stickers and decalcomanias Class 021 Class 021 Houseware and Glass Products Drinking glasses; Beer glasses; Coffee cups, tea cups and mugs | | | PROBE CX Probe Operations Pty Ltd
97690479 23 Nov 2022 | on 08 Nov 2024 | Apparatus for recording, transmission or reproduction of sound or imag... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Apparatus for recording, transmission or reproduction of sound or images; apparatus for electronic voice simulation and voice activated systems, namely, biometrics; apparatus for voice self service and speaker verification devices; apparatus for speech inputting and outputting for voice recognition; voice actuated computer apparatus; voice processing apparatus; all of the foregoing for use in connection with providing customer experience management Class 035 Class 035 Advertising, Business & Retail Services digital customer contact services, namely, customer experience management services; providing business process outsourcing and digital technology solutions, namely, business advisory and consulting services in the fields of actionable insights and intelligent automation; customer contact services, namely, telephone, email and chat answering and customer contact and communication services, provision of telephone and technology enabled customer service and digital business management and administration services; providing telephone and digital based office functions; operation and management of call centers for others, namely, managing call centers of others which provide technical support services, and customer inquiry and response services in the nature of providing information answering questions and assisting with technical problems; managed outsourcing, namely, outsourcing services in the nature of arranging service contracts for others in the field of customer contact, digital services, intelligent automation, artificial intelligence and technology services; managed services, namely, outsourcing services in the nature of arranging services contracts for others in the fields of contact center operations, digital operations and shared services; digital services in the nature of business consultancy and advisory services Class 042 Computer & Software Services & Scientific Services CX | |