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XM TEAMQ

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XM TEAMQ
REGISTERED

on 01 Feb 2023

Last Applicant/ Owned by

XMEDIUS SOLUTIONS INC.

Suite 1135, Xerox Tower 3400 de Maisonneuve Blvd. WestMontreal

QUEBEC

CA

H3Z3B8

Serial Number

1917556 filed on 30th Aug 2018

Registration Number

TMA1163810 registered on 01st Feb 2023

Registration expiry Date

01st Feb 2033

Correspondent Address

(GARDINER ROBERTS LLP)Bay Adelaide Centre - East Tower22 Adelaide St West, Suite 3600Toronto

ONTARIO

CA

M5H4E3

XM TEAMQ

Trademark usage description

downloadable computer software for use in telecommunications and communications management, namely, call center management software, namely, interacti Read More

Classification Information

Class [009]
Downloadable computer software for use in telecommunications and communications management, namely, call center management software, namely, interactive voice response (IVR), omnichannel, skill-based routing, call routing, call recording, call scripting, call whispering, cloud-based calling, outgoing calls, warm calling and transfer, call centre metrics, call center analytics, computer telephony integration (CTI), desktop notifications, power dialers, customer relationship management (CRM) integration, live coaching, usage pricing, interactive voice response, escalation management; downloadable computer software used to manage call routing, call distribution, queuing and reporting;

Classification kind code

11

Class [042]
Providing online non-downloadable cloud-based software for use in telecommunications and communications management, namely, call center management software, namely, interactive voice response (IVR), omnichannel, skill-based routing, call routing, call recording, call scripting, call whispering, cloud-based calling, outgoing calls, warm calling and transfer, call centre metrics, call center analytics, computer telephony integration (CTI), desktop notifications, power dialers, customer relationship management (CRM) integration, live coaching, usage pricing, interactive voice response, escalation management; providing online non-downloadable cloud-based software used to manage call routing, call distribution, queuing and reporting;

Classification kind code

11

Mark Details

Serial Number

1917556

Mark Type

Trademark

Legal History

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Action TakenStatus
Submitted for opposition 12
on 17th Dec 2021		Extension of Time
Submitted for opposition 12
on 19th Oct 2021		Extension of Time
Submitted for opposition 23
on 19th Oct 2021		Default Removed
Submitted for opposition 14
on 13th Jul 2021		Default Notice Sent
Submitted for opposition 48
on 09th Jun 2021		Agent Changed
Submitted for opposition 22
on 06th Nov 2020		Search Recorded
Submitted for opposition 20
on 06th Nov 2020		Examiner's First Report
Submitted for opposition 31
on 04th Sep 2018		Formalized
Submitted for opposition 1
on 31st Aug 2018		Created
Submitted for opposition 30
on 30th Aug 2018		Filed