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NEW APPLICATION - RECORD INITIALIZED NOT ASSIGNED TO EXAMINER

record initialized not assigned to examiner

on 11 Nov 2024

Last Applicant/ Owned by

2nd Floor, Cannon Green

London

GB

EC4R0AA

Serial Number

98846822 filed on 11th Nov 2024

Registration Number

N/A

Correspondent Address

Matthew J. Smith

Matthew J. Smith Polsinelli PC

Kansas City, MO 64114-0310

United States

Filing Basis

1. intent to use

2. intent to use current

Disclaimer

NO DATA

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Computer programming and software development, including SAAS (Software as a Service) solutions; Rental of data processing apparatus and computers; designing telecommunications installations and equipment; Provision of computer software for communication and the development of communications applications, including cloud contact center platform services; Cloud contact center platform services, inc Read More

Classification Information


Class [045]
Personal & Legal & Social Services


Advisory services in relation to financial regulatory requirements; regulatory services; Advisory services related to financial regulatory requirements and compliance, including consumer duty expert advisory services; Regulatory services, including compliance with industry standards and legal requirements; Licensing of software and intellectual property; advisory and consultancy services in relation to all the aforesaid services


First Use Date in General

N/A

First Use Date in Commerce

N/A

Class [042]
Computer & Software Services & Scientific Services


Computer programming and software development, including SAAS (Software as a Service) solutions; Rental of data processing apparatus and computers; designing telecommunications installations and equipment; Provision of computer software for communication and the development of communications applications, including cloud contact center platform services; Cloud contact center platform services, including CCaaS (Contact Center as a Service), SD-WAN (Software-Defined Wide Area Networks), UCaaS (Unified Communications as a Service), and Interactive Voice Response (IVR) systems; Managed services and global support, including support for discontinued products, legacy data management, and software-defined networks; Development and design of voice biometric systems for call attribution and authentication; Software as a service (SAAS) featuring voice biometrics technology for identity verification and call attribution; Cloud-based platforms for managing and analysing voice biometric data for security and authentication purposes; Consultancy and advisory services relating to the development and implementation of voice biometric solutions in telecommunications; Biometric data security services, namely ensuring the integrity and protection of voice biometric information; Artificial intelligence consultancy; Research in the field of artificial intelligence; Research in the field of artificial intelligence technology; Technology consultation in the field of artificial intelligence; Providing artificial intelligence computer programs on data networks; Platforms for artificial intelligence as software as a service [SaaS]; Software as a service [SaaS] featuring computer software platforms for artificial intelligence; Software in the form of as a service; advisory and consultancy services in relation to all the aforesaid services


First Use Date in General

N/A

First Use Date in Commerce

N/A

Class [041]
Education and Entertainment Services


Training and educational services; provision of seminars, workshops, conferences, symposiums, and webinars; Advisory and consultancy services related to training and educational services


First Use Date in General

N/A

First Use Date in Commerce

N/A

Class [036]
Insurance & Financial Services


Financial services, including asset management, corporate finance services, and financing options namely debt financing, bank loans, bonds, alternative financing, equity financing, asset-based financing, venture capital financing, bridging loans, credit cards, loans, mortgages, re-mortgages, hire purchasing finance, government financing; Financial advisory services, including regulatory advisory and compliance; financing options; business services in relation to Markets in Financial Instruments Directive (MIFID); business services in relation to Payment Card Industry (PCI) compliance standards; Business services related to financial markets and payment industry standards advisory and consultancy services in relation to all the aforesaid services


First Use Date in General

N/A

First Use Date in Commerce

N/A

Class [016]
Paper Goods and Printed Material


Printed matter and publications, including manuals, instruction cards, pamphlets, newsletters, technical bulletins, posters, display materials, brochures, white papers, and guides; Instructional and teaching materials (excluding apparatus); training manuals; Office requisites (excluding furniture)


First Use Date in General

N/A

First Use Date in Commerce

N/A

Class [009]
Computer & Software Products & Electrical & Scientific Products


Computer software for telecommunications; electronic publications; computer hardware for telecommunications, including portable and non-portable telephone apparatus; Electronic media carrying call processing and electronic messaging and related information and instructions; Computer software for call recording, management, compliance testing, legacy retrieval, and extraction, including mobile call recording and cloud-based solutions; Unified Communications Recording software, including Microsoft Teams recording; Computer hardware for telecommunication systems, including routers, telecommunication processors, and digital recording systems; Robotic process automation apparatus, instruments, and software; Workforce management and optimization software, including speech analytics, business intelligence, call quality monitoring systems, and real-time customer feedback; software for the 0ptimization and analysis of the performance of methods and algorithms as well as processors (central processing units) and software modules for the processing of data pertaining to optimisation of workforce solutions; Software for monitoring and compliance, including financial compliance, regulatory compliance, and legacy data management; Internet-based application programming interface (API) software and services; Apparatus for recording, transmission, processing, or reproduction of sound, images, and data; Machine-readable data carriers; data processing apparatus and computers; Interview recording systems, including digital interview recording for law enforcement, government, retail fraud investigations, and consumer duty compliance; Voice recording software; electric, electronic, optical, measuring, signalling, checking (supervision) and teaching apparatus and instruments; communication systems, namely processors and software in the field of workforce optimisation solutions, voice recording solutions, consolidating voice recording data, including numeric, mapping and encoding algorithm; media computer software to enable transmission of mapping; optimisation and analysis of the performance of methods and algorithms as well as processors (central processing units) and software modules for the processing of data pertaining to optimisation of workforce solutions; Software for the integration of artificial intelligence and machine learning in the field of Big Data; Artificial intelligence software; Artificial intelligence software for surveillance; Artificial intelligence software for analysis; Interactive software based on artificial intelligence; Artificial intelligence and machine learning software; Voice biometrics software for identification and authentication in telecommunication systems; Voice attribution technology for recording and processing voiceprints for security and authentication purposes; Biometric identification systems, namely hardware and software for processing voice data and performing call attribution; Voice biometric sensors and processors for use in telecommunications; Voice recognition software for verifying user identity through biometric voiceprints; Telecommunication equipment integrated with voice biometric authentication features; Digital signal processing equipment for capturing, analysing, and storing voice biometrics data; Security apparatus for voice identification and attribution in telephony systems; Data carriers pre-recorded with voice biometric algorithms for telecommunication authentication purposes; Biometric data processing apparatus for call attribution; Call monitoring equipment; Parts and fittings for all the aforesaid goods


First Use Date in General

N/A

First Use Date in Commerce

N/A

Class [038]
Communications Services


Call recording services, including hosted call recording, call routing, monitoring for regulatory purposes, and real-time call authentication; Telecommunications services, including VOIP, cellular communications, and paging services; Interactive voice response (IVR) services and telephony services, including conferencing, call management, and fault recording; Provision and rental of telecommunications equipment; telecommunication support services, including cloud communications, remote working solutions, and communication platform as a service (PaaS); call management and processing including voice transmissions; incoming call continuity management; disaster recovery call services; telephony communications services; communications platform as a service; telephony conferencing services; telephony call routing services; telephony call recording services; text-to-speech services; short message service (SMS) transmission services; phone verification services; phone number information services; chat application integration services, namely, providing communications interconnectivity and integration with third-party chat applications and services; provision of telephony and communication support and service contract services; Call fault recording and monitoring services; Telephone answering and call messaging services; cellular telephone communication services and VOIP (voice over Internet protocol) services; paging services; call management and processing including voice transmissions; incoming call continuity management; disaster recovery call services; telephony communications services; communications platform as a service; telephony conferencing services; telephony call routing services; Leasing of access time to and operating a database and gathering and supplying of data, messages, and information; Telecommunication services featuring voice biometrics for call attribution and caller identification; Call authentication services using voice biometrics technology; Voice biometric verification services integrated into telephony and communication platforms; Hosted services for managing call attribution through voice biometrics; Real-time call guidance and routing services using biometric voiceprints; advisory and consultancy services in relation to all the aforesaid services


First Use Date in General

N/A

First Use Date in Commerce

N/A

Class [035]
Advertising, Business & Retail Services


Business services; Business management consultancy and advisory services; business research and analysis; business planning; business information services; business intelligence; Back-office workforce services, including workforce optimization, robotic process automation, and orchestration; Database services for business management; client success consultancy and project management services; Advisory and consultancy services in relation to financial regulatory compliance, including Markets in Financial Instruments Directive (MiFID) and Payment Card Industry (PCI) compliance standards; advisory and consultancy services in relation to all the aforesaid services


First Use Date in General

N/A

First Use Date in Commerce

N/A

Mark Details


Serial Number

No 98846822

Mark Type

No Service Mark

Attorney Docket Number

No 130349828133

44D Filed

Yes

44D Current

Yes

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Status DateAction Taken
11th Nov 2024NEW APPLICATION ENTERED