on 28 Apr 2021
Last Applicant/ Owned by
Verint Systems Inc.
175 Broadhollow Road, Suite 100, Melville
New York, , 11747
Serial Number
UK00003633744 filed on 28th Apr 2021
Registration Number
UK00003633744 registered on
15th Oct 2021
Correspondent Address
48 Friar Gate
Derby,
DE1 1GY
The Science of Customer Engagement
Classification Information
Class [9]
Computer & Software Products & Electrical & Scientific Products
Computer hardware and software for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; software for self-service, namely, intelligent virtual assistants, web and mobile self-service, and social communities; software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; software for enterprise recording to enhance regulatory compliance and /or minimize fraud, namely, omnichannel recording of voice, text, screen, and / or video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud.
Class [42]
Computer & Software Services & Scientific Services
Consulting services in the fields of business enterprise solutions, computer software, hardware, and cloud deployment, self-service and automation, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia.
Mark Details
Serial Number
UK00003633744
Mark Type
Word
Kind of mark
Individual