ABANDONED - NO STATEMENT OF USE FILED
no statement of use filed
on 07 Mar 2022
Last Applicant/ Owned by
175 Broadhollow Road, Suite 100
Melville
NY
11747
Serial Number
90319984 filed on 15th Nov 2020
Registration Number
N/A
Correspondent Address
Anthony Jason Mirabito
Filing Basis
1. intent to use
2. intent to use current
Disclaimer
NO DATA
THE SCIENCE OF CUSTOMER ENGAGEMENT
Computer hardware and recorded software sold as a unit for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights an Read More
Classification Information
Class [009]
Computer & Software Products & Electrical & Scientific Products
Computer hardware and recorded software sold as a unit for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; Downloadable computer software for self-service and automated customer engagement, namely, intelligent virtual assistants, web and mobile self-service, and social communities; Downloadable computer software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; Downloadable computer software for enterprise recording to enhance regulatory compliance and minimize fraud, namely, omnichannel recording of voice, text, screen, and video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud
Class [042]
Computer & Software Services & Scientific Services
Consulting services in the fields of business technology software, design and development of computer hardware, and computer software and cloud deployment, namely, self-service and automation, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia; Online non-downloadable computer software for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; Online non-downloadable computer software for self-service and automated customer engagement, namely, intelligent virtual assistants, web and mobile self-service, and social communities; Online non-downloadable computer software for enterprise recording to enhance regulatory compliance and minimize fraud, namely, omnichannel recording of voice, text, screen, and video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud
Mark Details
Serial Number
No 90319984
Mark Type
No Service Mark
Attorney Docket Number
No 53488-007TM1
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 07th Mar 2022 | ABANDONMENT NOTICE E-MAILED - NO USE STATEMENT FILED |
| 07th Mar 2022 | ABANDONMENT - NO USE STATEMENT FILED |
| 03rd Aug 2021 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| 08th Jun 2021 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| 08th Jun 2021 | PUBLISHED FOR OPPOSITION |
| 19th May 2021 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| 05th May 2021 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| 05th May 2021 | EXAMINER'S AMENDMENT ENTERED |
| 05th May 2021 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| 05th May 2021 | EXAMINERS AMENDMENT -WRITTEN |