on 22 May 2019
Last Applicant/ Owned by
TELEPERFORMANCE SE
21/25 RUE BALZAC
PARIS, FRANCE, 75002
Serial Number
UK00003401251 filed on 22nd May 2019
Registration Number
UK00003401251 registered on
27th Dec 2019
Correspondent Address
Lower Ground Floor, Carlyle House, 235-237 Vauxhall Bridge Road
London,
SW1V 1EJ
Apparatus and instruments for recording, transmission, reproduction of sound or images; audiovisual and magnetic recording media; digital recording media; compact discs; optical discs; compact discs [read-only memory]; pre - recorded or blank video cassettes and video discs; pre-recorded or blank laser cassettes and laser discs; photographic apparatus and instruments; cinematographic apparatus; teaching apparatus and instruments; cinematographic films; information processing equipment; computers; telephony, telecommunication, data processing apparatus and instruments; telephone apparatus; computer peripheral devices; apparatus for processing, transmission and storage of database information; sounding apparatus and machines; electronic publications, downloadable; electronic books; electronic devices for sending and receiving telephone calls, faxes, electronic mail, video content, instant messages, music, audiovisual content and other multimedia content, and other digital data; data synchronization programs; downloadable applications for mobile phones, computers and tablets; downloadable software from the Internet; computer programs; cards for electronic games adapted for use with telephones or tablet computers; mechanisms for coin-operated apparatus; calculating machines; magnetic and electronic pens; electronic agendas; video games (software); apparatus and instruments for conducting, distributing, transforming, accumulating, regulating or controlling electric current, computer software; measuring, optical, signaling, checking (supervision), life-saving and teaching apparatus and instruments; electronic cards; electronic data carriers; voice database software, data banks, text and sound; electronically stored image bank; electronic, digital, computer boxes for connecting to a global Internet-like communication network, television channels, radio channels, telephone networks, telecommunication networks; computer servers; computer downloadable applications for social networks; diagnostic apparatus not for medical purposes; software applications for use with mobile devices; downloadable applications for use with mobile devices; global positioning system tracking and positioning systems [GPS]; memory devices for use with data processing apparatus; data loggers; smart watches, smart glasses; telephony and telecommunication apparatus and instruments; electronic docking stations; computer software and telecommunications apparatus, including modems, to enable connection to databases, computer networks and the Internet; humanoid robots with artificial intelligence; teaching robots.
Paper and cardboard (unprocessed, semi-processed or for stationery or printers); cardboard articles; printed matter; newspapers; books; manuals [handbooks]; promotional pamphlets; pamphlets; publications of all types and in all forms; journals (periodicals); wrapping paper; packaging bags, small bags and sheets of paper or plastics; shields [paper seals]; paper or cardboard signs, non-textile labels, flags (of paper); posters; postcards; transfers [decalcomanias]; pictures; paper tapes or cards for recording computer programs; printed matter; printing type; photographs [printed]; reference books; study guides; reports.
Advertising; business management; distribution of advertising material (flyers, brochures and samples); publicity material rental; updating of advertising material; dissemination of advertising matter; dissemination of advertising mail; commercial information agencies; posting of advertising and commercial information on blogs, social networks and community networks; assistance to industrial and commercial enterprises in the conduct of their business; advice, information or business information; business administration; professional business consultancy; office functions; business advice and information services; electronic business information service; studies and market research; statistical evaluation of market research data; studies and advice on geomarketing targeting; negotiations and conclusions of commercial transactions on behalf of third parties; document reproduction; help and advice in business organization and direction; public relations; mailing lists processing (restructuring, deduplication, increase, geocoding); rental of targeted marketing material in the form of mailing lists containing addresses of points of purchase or sale; collection and systematization of data in a central file; subscriptions to a database; subscription to audiovisual programs; data entry, formatting, compilation and processing services and more generally recording, transcription (office work), transmission and systematization of written communications and sound and / or visual recordings; database update services; computerized file management; telemarketing services; telephone marketing service; all direct and indirect marketing services, telemarketing with sales offer and telematic promotion with sales offer; project management of addressed and unaddressed direct mail, telemarketing and e-commerce operations; telephone call center services; telephone answering service (for absent subscribers); call center services for others; administration of telecommunication networks and multimedia networks; administrative exploitation of data banks; operation of an administrative database; opinion polling; studies, research and analysis of statistical data; compilation of statistics; arranging subscriptions to telecommunication services for others; business promotion services for others in all its forms; realization and implementation of promotional actions; commercial offer and information on advantageous purchasing opportunities; sales promotion services attached to a customer loyalty program; assistance services to industrial and commercial companies on the analysis of customer satisfaction; consulting services on customer satisfaction analysis; business analysis of messages posted on websites and social networks to evaluate and improve customer satisfaction; search, retrieval and retrieval of information and other resources available on global computer networks and other electronic and communications networks for others; business and business information made available on computer networks and global communications networks; professional consultancy and consulting services in the field of compiling computer databases; business consultancy services, namely, performing statistical work, data processing, stenotype and performance as well as analyzing surveys and surveys; telephone subscription services; subscription services to a global telecommunication network (Internet) or private access network (Intranet); subscription service to a telecommunication service; commercial information service via global (Internet) or private access (Intranet) communication networks; magazine subscription service for others; organization of exhibitions for commercial or advertising purposes; outsourcing services [business assistance]; outsourcing services (commercial support); customer experience analysis services for determining the audience index and the behavior of consumers on various digital means of communication (websites accessible by computer or mobile, mobile applications, televisions); cross channel measurement services (multichannel); data analysis services; advice in the field of systematization and data outsourcing; commercial intermediation services (concierge services); consulting services in the field of outsourcing and management of human resources; human resources consulting and management service, personnel recruitment service; consulting and consultancy services relating to staff recruitment; business management for freelance service providers; employment agencies; personnel management consultancy; acquisition of commercial information; acquisition of business information relating to business activities; recruitment process management and human resources outsourcing services related to recruitment; staff skills management; salary studies for recruitment purposes.
Insurance services; financial and banking affairs namely mortgage processing, credit analysis and assessments, loan and facility documentation, security and mortgage documentation, query and complaints handling, checking customer documentation for discrepancies, on-boarding customers, account maintenance, inbound customers service calls, amendments to payor/payee details, missing payments resolutions, complaint handling, debt collection, account opening, investigation of payments, fraud management, fund transfer, managing import and export collections documentation, reconciliation of accounts and assets, managing database migration, compliance and sanctions checks (all the foregoing to the exclusion of payment systems via the Internet); real estate affairs; advice, information and consultation relating to insurance; management of all types of insurance contracts, insurance underwriting services; insurance and reinsurance brokerage; provident fund services; insurance services for the assistance and assistance to persons while traveling in France or abroad; financial assistance services; financial assistance related to credit operations; consulting and information relating to insurance, banking, financial affairs; administration of insurance portfolios; insurance agencies; banking, financial, fiduciary, stock exchange or monetary services, advice and information; financial intermediation services, movable, real estate, stock market; intermediation services for products or financial assets; disintermediation services; loan services; help and advice to the financial affairs department; financial operations namely writing/maintaining general ledgers/accounts, budgeting, financial analysis, reporting, accounts payables, reviewing supplier invoices, ensuring approvals are in place, accounts receivables, reviewing client invoices, ensuring approvals are in place, raising these with clients, following payments; bank reconciliations (to the extent of operating finance and accounting related shared services centers on behalf of its clients); capital investment, organization and provision of loan and capital investment; professional financial consultations; stock exchange brokerage; stock brokerage services; financial and monetary estimates; financial and monetary analysis; tax estimates and tax assessments; debt collection services through the use of legal, amicable and/or judicial means to obtain from a debtor the payment of the debt due to the creditor; debt recovery and collection agency services; check cashing services; estimates of movable property; financial risk estimation; financial assessment of company credit and providing information relating thereto; capital investment; trusteeship; security services; issuance of tokens of value; wealth management; financial sponsorship; savings services; stock brokerage services; asset management service; investment of funds; clearing, financial; financial information; financing services; rating services on the stock exchange; credit card and debit card services namely emission of credit and debit cards; exchanging money; constitution and investment of funds; bank loan; acquisition and transfer of monetary claims; credit risk management; financial management service; financial management of reimbursement payments for others; providing funding for commercial entities; providing financial guarantees; provision of working capital credits and loans of all kinds; providing on-line information relating to financial, banking, insurance and investment services.
Telecommunications; communications by computer terminals; communications by telephone; communications by any means teleinformatiques; communications by fiber optic networks; cable and satellite communication; communication services on computer networks; electronic messaging; communication services, namely news and information agencies (news); communication services in the audiovisual, video and multimedia field; electronic mail and information dissemination services by electronic means; transmission and broadcasting of multimedia programs (computer formatting of text and / or still or moving images, and / or musical or non-musical sounds, for interactive or non-interactive use); broadcasting of audiovisual and multimedia programs for interactive or non-interactive use; transmission of information by radio, telephone, telegraphic and telematic means and by any other means of information technology, by interactive videography, and in particular on terminals, computer peripherals or electronic and / or digital equipment, and in particular videophone, videophone and video -conference; information transmission services contained in data banks; dispatch, transmission of dispatches and messages; telex services, telegrams; teletypewriter information transmission services; information transmission services via telematic network; information transmission services by any means of communication and telecommunication for public information; telematic transmission services for obtaining information contained in data banks; transmission of information in the audiovisual, video and multimedia field; transmission of information contained in databases; transmission of computer-assisted images and messages; rental of computer apparatus and instruments, teleinformatics and telematics for transmission of messages; information transmission services rendered in the context of preferred offers for customers benefiting from a specific service program; message consultation services in data transmission over specific and / or portable networks and terminals; rental of access time to a database server center; supervisory services for telecommunications networks and multimedia networks; transmission and reception of data, signals and information processed by computers or telecommunications apparatus and instruments; transmission of data; services for downloading digital data; providing access to databases; application service provider services, namely downloading computer applications, downloading applications for mobile phones and tablets, downloading software; providing access to data or documents stored electronically in central files for remote consultation by any means of telecommunication; rental of access time to targeted address files (computer databases) at points of sale; radio and television broadcasts and more generally broadcasting of audiovisual and multimedia programs; data transmission services, in particular packet transmission, dispatch, transmission of computerized documents; telephone call transfer services; access services for downloading audio and audiovisual programs online.
Entertainment services; cultural activities; public entertainment services; teaching; providing of training; publishing of texts, illustrations, books, journals, newspapers, periodicals, magazines, publications of all kinds and in all forms, including electronic and digital publications; production of motion pictures; videotape editing; seminars, courses and courses; organization of conferences, forums, congresses and symposia; organization of exhibitions for cultural or educational purposes; publication of books; organization of competitions, competitions, games and information campaigns and professional or amateur events; publishing and publishing services for all sound and / or visual recording media, transmission or reproduction of sound and / or images, multimedia media (interactive discs, audio-digital CD-ROMs, audio-digital compact discs with read-only memory ); editing multimedia programs for interactive or other purposes; lending of books and other publications; franchising services, namely, basic staff training; booking of seats for shows; game services provided online from a computer network; electronic desktop publishing; rental of films and, more generally, of all sound and / or visual media, and multimedia supports (interactive discs, audio-digital compact discs with read-only memory); news broadcasting services via global telematic networks or the Internet; training of personnel in the areas of recruitment, human resources and business management; staff training in new digital technologies.
Scientific and technological services and related research and design services; analysis and industrial research services namely research and development of new products; design, development and updating of computers, software, new computer products; computer programming; professional consultation not related to business, namely computers; professional consulting on computers to improve customer service through the management of internet tools; technical assistance in the field of computer science; expertise in the field of telecommunications and informatics; technical advice and advice in the field of computer technology for better customer service; computer search and fault diagnosis services; support services in the event of a computer failure; information in the field of computing; creation (design) and updating of computer programs and software for improving customer relationships; technical consultancy and advice in the field of computer science; computer technical assistance by phone, network and any transmission medium; hosting web sites; design and hosting of computer sites (websites) on the Internet; computer rental; technical research; maintenance of computer software; technical assistance (advice) and consultation in the fields of information technology and telecommunications; services of graphic art designers, namely creating (designing) virtual and interactive images; programming for electronic apparatus, electronic apparatus and instruments, computers, remote data, teleinformatic and telematic systems, multimedia equipment; multimedia equipment programming; development of computer systems in the field of market research, direct telemarketing and geomarketing targeting studies; geocoding addresses and e-commerce; consultation on quality control and customer satisfaction; design and development of computer tools and software; creation (design) and use of databases; creation (design) of sites on global computer networks; rental of computer software; rental of operating systems for multimedia products; computer system analysis; social network analysis services for evaluating and improving customer satisfaction; hosting computer application software in the field of knowledge management for creating searchable databases of information and data; analysis and evaluation of products and services with respect to possible future applications; design of computer hardware and software for commercial analysis and reporting; evaluation of results from quality control tests conducted on goods and services; quality assessment; development (design), installation, maintenance and update of applications for mobile phones and tablets; application service provider services, namely provision of temporary computer applications; technical consultancy services relating to telecommunications (including those services provided via a hotline); synchronization of data on telecommunications, communications and computer networks; development of digital techniques within companies; development of complex computer programs capable of simulating certain traits of human intelligence (reasoning, learning ...), analysis of artificial intelligence; robotic process automation; digital integration based on robotic automation technology (RPA); none of the aforesaid services relating to the development of payment systems for use via the internet.
Legal services; legal research; legal administration; advisory, legal and tax assistance services; legal consultations; legal document preparation services; legal services in relation to the negotiation of contracts for others; computer assisted litigation support; legal assistance in the drawing up of contracts; licensing of computer software [legal services]; reviewing standards and practices to assure compliance with laws and regulations; providing reconnaissance and surveillance services; providing information on the development of privacy, security and data governance law from a web site; security services for the physical protection of physical assets and individuals, provision of information, provision of advice and advisory services in the field of security services for the protection of property and individuals; personal and social services rendered by others to meet the needs of individuals; monitoring telephone calls from subscribers and notifying emergency facilities; social networking and networking services; online social networking servicesprovision of personal development information; legal assistance in the recruitment and placement of staff; mediation; security services.
UK00003401251
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Individual