development, administration, and management of customer loyalty programs; consultancy, advice and information relating to these services; marketing, a Read More

Classification Information

Class [035]
Development, administration, and management of customer loyalty programs; consultancy, advice and information relating to these services; Marketing, advertising and promotional services for others; collection and provision of market research and information; analysis of market research data and statistics; business marketing and advertisement services; developing marketing strategies and marketing concepts for others; provision of marketing reports; customer relationship management; consultancy, advice and information relating to these services; Business consultation, namely, consultation in the field of customer engagement, experience, motivation, and loyalty, and frequency of customer communication and transaction; design, development, execution and maintenance of customer acquisition, customer retention, and brand advocacy programs which promote the sale of goods and services of others;

Classification kind code

Class [042]
Online non-downloadable software; Online non-downloadable software for customer relationship management, customer loyalty programs, customer engagement, and customer experience; online non-downloadable software for developing, managing, administrating, and monitoring performance of loyalty and incentive programs; online non-downloadable software for customer tracking, customer profiling, tracking customer engagement, customer acquisition, customer retention, customer information, and monitoring, tracking, and profiling consumer activities; online non- downloadable software for communicating with customers, and customer social engagement; online non-downloadable software for communicating with customers; online non- downloadable software for directed marketing and advertising; Online non-downloadable software for providing employee information, and monitoring and tracking of employee activities and performance; online non-downloadable software for employee training, development, and experience; online non-downloadable software for educational programming in the field of employee performance; Online non-downloadable software for employee learning management; Online non-downloadable software for brand advocacy programs; online non-downloadable software for marketing and advertising the goods and services of others; online non- downloadable software for developing and managing a website; online non-downloadable software for electronic commerce; Online non-downloadable software for facilitating interaction and communication between humans and artificial intelligence (AI); online non-downloadable software, namely, an interpretive interface for facilitating interaction between humans and machines; online non-downloadable software for chatbots; Online non-downloadable software for security and fraud management; Online non-downloadable software for data processing, management and analytics; Providing the all aforementioned via a website.

Classification kind code

Mark Details

Serial Number

2009182

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 22 on 06^th Jun 2024	Search Recorded
Submitted for opposition 20 on 06^th Jun 2024	Examiner's First Report
Submitted for opposition 135 on 15^th Jun 2023	Amendment to Application
Submitted for opposition 287 on 16^th Jun 2022	Pre-Assessment Letter Sent
Submitted for opposition 31 on 18^th Feb 2020	Formalized
Submitted for opposition 1 on 31^st Jan 2020	Created
Submitted for opposition 30 on 30^th Jan 2020	Filed