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SOFTEL
Live/Registered
REGISTERED

on 15 Oct 2024

Last Applicant/ Owned by

1200 McGill College Avenue

Montreal

CA

H3B4G7

Serial Number

98077965 filed on 10th Jul 2023

Registration Number

7533206 registered on 15th Oct 2024

in the Principal Register

Correspondent Address

Jessica N. Clemente

Jessica N. Clemente HARTER SECREST & EMERY LLP

ROCHESTER, NY 14604

United States

Filing Basis

1. filed as use application

2. use application currently

Disclaimer

NO DATA

SOFTEL

Providing temporary use of online non-downloadable chatbot software for replying to questions from online customers related to consumer goods; Software as a Service (SaaS) services featuring software in the field of customer experience (CX) management; Platform-as-a-service (PaaS) featuring computer software platforms for enabling customers to communicate with vendors; Platform-as-a-service (PaaS) Read More

Classification Information


Class [042]
Computer & Software Services & Scientific Services


Providing temporary use of online non-downloadable chatbot software for replying to questions from online customers related to consumer goods; Software as a Service (SaaS) services featuring software in the field of customer experience (CX) management; Platform-as-a-service (PaaS) featuring computer software platforms for enabling customers to communicate with vendors; Platform-as-a-service (PaaS) featuring computer software platforms for enabling unified communications (UC); Software as a Service (SAAS) services featuring business software for enabling customer experience management, and employee teaching and learning experience management, used, namely, for conducting and creating performance reports, feedback processes, evaluations, surveys and organization and employee assessments; Cloud computing services featuring software to provide users with unified communication capabilities, voice, video data, conferencing, messaging, collaboration in the field of enterprise communications, namely, unified communication-as-a-service (UCaaS), contact center-as-a-service (CaaS), messaging, audio and video telecommunications; Cloud computing featuring software for providing enterprise communication through multiple IP network channels and delivery services; Consulting services in the field of cloud computing for enterprise communications; Providing temporary use of non-downloadable computer software for measuring, assessing, identifying, detecting, analyzing, preventing, and responding to cybersecurity threats, attacks, risks, and vulnerabilities; providing temporary use of non-downloadable software for artificial intelligence, analytics-based machine learning, and deep learning software, all for the purpose of measuring, detecting, analyzing, preventing and responding to cybersecurity attacks; Software as a Service (SAAS) services featuring unified communications as a service (UCaaS) services, contact center as a service (CCaaS) services, and communications platform as a service (CPaaS) services, namely, featuring cloud computing services in the nature of cloud-based software for call centers and business unified communications for enabling business communications for telephone calls, conferencing, messaging, data sharing, and software for enabling communications network services; Communications-centered software as a services encompassing a contact center as a service (CCaaS) and unified communications as a service (UCaaS) for call center and business unified communications featuring software for calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications


First Use Date in General

30th Nov 1988

First Use Date in Commerce

30th Nov 1992

Class [035]
Advertising, Business & Retail Services


Business consultation in the field of customer relationship management systems for others; business consultation services in the field of enterprise communications software, namely, unified communication-as-a-service (UCaaS), contact center-as-a-service (CaaS), messaging, audio and video telecommunications


First Use Date in General

30th Nov 1988

First Use Date in Commerce

30th Nov 1992

Class [009]
Computer & Software Products & Electrical & Scientific Products


Downloadable computer software applications for the management and provision of customer relationship management; Downloadable computer software applications for the management and provision of customer experience (CX) management; Downloadable computer software applications for the management and provision of unified communications (UC); Downloadable enterprise software featuring technology to analyze and govern application provisioning and use for purposes of optimizing performance, engagement and efficiencies; Downloadable computer software for businesses enabling customer experience management, and employee teaching and learning experience management, used, namely, for conducting and creating performance reports, feedback processes, evaluations, surveys and organization and employee assessments; Downloadable computer software for cybersecurity, detecting and mitigating network attacks using artificial intelligence, machine learning and/or deep learning; Downloadable computer software platform for providing users of communication devices and applications with uniform access to communication applications; Downloadable computer software in the field of communication applications to provide users with unified communication capabilities, voice, video data, conferencing, messaging, collaboration


First Use Date in General

30th Nov 1988

First Use Date in Commerce

30th Nov 1992

Class [038]
Communications Services


Teleconferencing and videoconferencing services; Cloud telecommunication services in the nature of providing access to telecommunication networks


First Use Date in General

30th Nov 1988

First Use Date in Commerce

30th Nov 1992

Mark Details


Serial Number

No 98077965

Mark Type

No Service Mark

Attorney Docket Number

No 88448.312

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Design Code(s)

26.05.15 -

Four or more triangles

26.05.16 -

Triangles touching or intersecting

26.05.21 -

Triangles that are completely or partially shaded

26.05.25 -

Triangles with one or more curved sides

27.03.01 -

Geometric figures forming letters or numerals, including punctuation

Legal History


Show more

Status DateAction Taken
15th Oct 2024NOTICE OF REGISTRATION CONFIRMATION EMAILED
15th Oct 2024REGISTERED-PRINCIPAL REGISTER
30th Jul 2024OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
30th Jul 2024PUBLISHED FOR OPPOSITION
10th Jul 2024NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
21st Jun 2024APPROVED FOR PUB - PRINCIPAL REGISTER
19th Jun 2024TEAS RESPONSE TO OFFICE ACTION RECEIVED
19th Jun 2024CORRESPONDENCE RECEIVED IN LAW OFFICE
19th Jun 2024TEAS/EMAIL CORRESPONDENCE ENTERED
28th Mar 2024NOTIFICATION OF NON-FINAL ACTION E-MAILED