| XM TEAMQ XMEDIUS SOLUTIONS INC.
1917556 30 Aug 2018 | on 01 Feb 2023 | Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Downloadable computer software for use in telecommunications and communications management, namely, call center management software, namely, interactive voice response (IVR), omnichannel, skill-based routing, call routing, call recording, call scripting, call whispering, cloud-based calling, outgoing calls, warm calling and transfer, call centre metrics, call center analytics, computer telephony integration (CTI), desktop notifications, power dialers, customer relationship management (CRM) integration, live coaching, usage pricing, interactive voice response, escalation management; downloadable computer software used to manage call routing, call distribution, queuing and reporting; Class 042 Class 042 Computer & Software Services & Scientific Services Providing online non-downloadable cloud-based software for use in telecommunications and communications management, namely, call center management software, namely, interactive voice response (IVR), omnichannel, skill-based routing, call routing, call recording, call scripting, call whispering, cloud-based calling, outgoing calls, warm calling and transfer, call centre metrics, call center analytics, computer telephony integration (CTI), desktop notifications, power dialers, customer relationship management (CRM) integration, live coaching, usage pricing, interactive voice response, escalation management; providing online non-downloadable cloud-based software used to manage call routing, call distribution, queuing and reporting; | | 
