ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE
failure to respond or late response
on 27 Nov 2024
Last Applicant/ Owned by
400 Concar Dr.
San Mateo
CA
94402
Serial Number
98054202 filed on 22nd Jun 2023
Registration Number
N/A
Correspondent Address
Jason C. Cameron
Filing Basis
1. intent to use
2. intent to use current
Disclaimer
NO DATA
SANCTIONEDAI
Artificial intelligence consultancy in the nature of artificial intelligence programming services that enable websites to process natural language queries of customers to help them resolve issues by offering frequently asked questions on popular business topics so as to narrow down customer intent; Providing online non-downloadable software for use in customer relationship management through artif Read More
Classification Information
Class [042]
Computer & Software Services & Scientific Services
Artificial intelligence consultancy in the nature of artificial intelligence programming services that enable websites to process natural language queries of customers to help them resolve issues by offering frequently asked questions on popular business topics so as to narrow down customer intent; Providing online non-downloadable software for use in customer relationship management through artificial intelligence to provide customer support with the help of chatbots and AI assisted agent; Computer software technical support services for customers to provide them assistance by engaging chatbots and AI assisted agents to troubleshoot software problems; Online technical support services, namely, troubleshooting software problems for computer program users in customer care platform through artificial intelligence assisted technology; Provision of online support services in the nature of artificial intelligence programming services that enable websites to process natural language queries of computer program users in the domain of customer care services by engaging artificial intelligence backed chatbots and assisted agents specially designed to help customers in resolving their issues from an array of popular business topics and frequently asked questions and using artificial intelligence to moderate and validate answers generated to user questions from knowledge base using generative artificial intelligence
First Use Date in General
N/A
First Use Date in Commerce
N/A
Class [035]
Advertising, Business & Retail Services
Customer relationship management with the help of artificial intelligence to initiate customer care services, Customer service management through the medium of artificial intelligence to provide customer care services
First Use Date in General
N/A
First Use Date in Commerce
N/A
Class [009]
Computer & Software Products & Electrical & Scientific Products
downloadable artificial intelligence software designed to initiate conversations with customers by disambiguating their requests and providing them assistance; Intercommunication apparatus featuring integrated artificial intelligence software to initiate customer assistance by taking into account the context of help needed; downloadable interactive software based on artificial intelligence to provide assistance to customers by offering popular business topics and shortlisted options to choose their field of problem from; downloadable computer software applications for use with artificial intelligence to simulate conversations with customers to disambiguate their requests and provide assistance; Downloadable computer chatbot software for simulating conversations with customers through artificial intelligence; Bots being downloadable computer software to provide customer support by offering frequently asked questions based on popular business topics; Internet bots being downloadable computer software to provide customer support by offering frequently asked questions based on popular business topics; downloadable computer chatbot software for having conversation with customers based on frequently asked questions on different business topics and by shortlisting options for the customer to choose; downloadable computer chatbot software for simulating conversations with customers through artificial intelligence with the view of providing customer care services in the field of business
First Use Date in General
N/A
First Use Date in Commerce
N/A
Mark Details
Serial Number
No 98054202
Mark Type
No Service Mark
Attorney Docket Number
No 302203302US-
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 27th Nov 2024 | ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND |
| 27th Nov 2024 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| 31st Jul 2024 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| 31st Jul 2024 | FINAL REFUSAL E-MAILED |
| 31st Jul 2024 | FINAL REFUSAL WRITTEN |
| 27th Jun 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| 27th Jun 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 27th Jun 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| 02th Apr 2024 | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED |
| 02th Apr 2024 | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED |