Software as a service (SaaS) featuring non-downloadable computer software to train computers to predict user behaviour in the field of machine learning models and artificial intelligence; software as a service (SaaS) services featuring software for facilitating multimedia teleconferencing over internet protocol (voip) communication services; software as a service (SaaS) services featuring software for facilitating video conference services over internet protocol (voip) communication services; Providing software as a service (SaaS) services in the field of customer contact centers, namely SaaS services for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels; Providing software as a service (SaaS) services in the field of customer contact centers, namely SaaS services for managing telecommunication systems utilized by customer contact centers; Providing software as a service in the field of sales, namely providing outbound predictive dialing services for third parties; Providing software as a service in the field of sales, namely providing customer relationship management services for third parties; Providing software as a service (SaaS) services in the field of sales, namely providing outbound predictive dialing services and auto dialing services for third parties; Providing software as a service in the field of campaign management, namely providing contact center report generation services for third parties; Providing software as a service in the field of workforce management, namely providing real-time monitoring, quality control, training, and integration with employees; Providing software as a service (SaaS) services in the field of workforce management, namely providing workflow optimization and task automation services for call centers; Providing software as a service (SaaS) services featuring software for facilitating automatic call distribution

First Use Date in General

N/A

First Use Date in Commerce

N/A

Class [038]
Communications Services

Automated telephone call screening services; automated telephone voice message services; call forwarding services; call recording services; call screening services; electronic voice messaging services; outcall notification services; voiceover Internet Protocol (VoIP) services; voice-activated dialing services

First Use Date in General

N/A

First Use Date in Commerce

N/A

Class [035]
Advertising, Business & Retail Services

Advice and consulting in the field of business statistical analysis and reporting; business administration services for processing sales made on the internet; business information about sales methods; operation of telephone call centers for others; Consulting services in the field of customer contact centers, customer relationship management and workforce optimization; Consulting services in the field of sales; Providing marketing automation and sales support management services

First Use Date in General

N/A

First Use Date in Commerce

N/A

Mark Details

Serial Number

No 98673782

Mark Type

No Service Mark

Attorney Docket Number

No 2153-118

44D Filed

Yes

44D Current

Yes

44E filed

44E Current

66A Filed

66A Current

Current Basis

No Basis

Legal History

Status Date	Action Taken
30^th Jul 2024	NEW APPLICATION ENTERED

READYMODE AI

Classification Information

Class [042]Computer & Software Services & Scientific Services

First Use Date in General

First Use Date in Commerce

Class [038]Communications Services

First Use Date in General

First Use Date in Commerce

Class [035]Advertising, Business & Retail Services

First Use Date in General

First Use Date in Commerce

Mark Details

Serial Number

Mark Type

Attorney Docket Number

44D Filed

44D Current

44E filed

44E Current

66A Filed

66A Current

Current Basis

No Basis

Legal History

Class [042]
Computer & Software Services & Scientific Services

Class [038]
Communications Services

Class [035]
Advertising, Business & Retail Services