REACH

Class [042]
Computer & Software Services & Scientific Services

Artificial intelligence powered customer data platform offered as an enterprise SaaS-based model through point of sale developers for their brick and mortar businesses; Marketing automation suite includes tools optimized for budget spend decision making, immediate results reporting and analytics insights dashboard, with guidance from a smart chat Octobot; Customer data platform offers a data warehouse component providing analytics and ad-hoc capabilities for QandA, turning transactional data into an analytics engine with actionable insights; Auto Fill provides a dynamic rules-based pricing / offers engine which allows the scheduling of hard-to-fill appointments, while online booking interface improves customer retention; Review and reputation management tool simplifies the tracking of ratings and automated posting of positive customer sentiment as testimonials to merchant websites. Proactive management of negative reviews and the collection of valuable data and insights related to real customer records helping boost in-store selling efforts; Software services delivered via the internet web browser and application programming interface, namely, providing temporary use of non-downloadable computer software to improve yield management and better utilize resources, provide point-or sale and client relationship management functions, to manage marketing campaigns and to access business analytics and reporting; Providing temporary use of non-downloadable business management software delivered via internet web browser and application programming interface; Providing temporary use of non-downloadable business software that enables users to engage personal service providers and electronically pay for their services; Providing on-line non-downloadable software for supporting and managing the creation and sending of bulk electronic mail which customers can use to design and send out email advertising and promotional campaign, to track what happens to emails after they are sent out, to develop and manage multiple email lists and segments, to manage bounces and un-subscribers, and to target specific customers with particular promotional emails; Providing temporary use of non-downloadable computer software for creating, managing, tracking, and measuring online marketing and advertising campaigns, namely, software designed to assist website owners in generating lists of permission-based electronic mail addresses and other customer information, and, in creating, and distributing customized electronic mail communications, announcements, and promotions and analyzing and reporting of campaign results and customer and offer redemption data and revenues generated; Providing a website featuring temporary use of non-downloadable software tools allowing website users to manage online marketing, promotions, and client management; Computer technology support services, namely, 24/7 virtual help desk services; customer support services; Variable pricing and re-pricing services for merchants to optimize their on peak and off peak revenues via shifting of consumer booking behaviors; Services of shifting buyer behavior to off peak times for the highest value services to the merchant in order to increase overall revenue and percentage of service openings booked; Online calendars that allow multiple users to view past, current and future booked events