REGISTERED AND RENEWED
on 11 Mar 2022
Last Applicant/ Owned by
One Rogers Street
Cambridge
MA
02142
Serial Number
76054205 filed on 23rd May 2000
Registration Number
2499993 registered on 23rd Oct 2001
Correspondent Address
Timothy H. Hiebert
Filing Basis
1. use application currently
Disclaimer
NO DATA
PEGASYSTEMS
EDUCATIONAL SERVICES, NAMELY, CONDUCTING CLASSES AND WORKSHOPS IN THE FIELD OF COMPUTER SOFTWARE; CONDUCTING ONLINE INTERACTIVE CLASSES IN THE FIELD OF COMPUTER SOFTWARE BY MEANS OF THE INTERNET [ COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT AND CONTACT MANAGEMENT, namely, SOFTWARE FOR CREATING, MAINTAINING AND LINKING DATABASES OF INFORMATION RELATING TO CUSTOMERS, SUPPLIERS AND OTHER Read More
Classification Information
Class [009]
Computer & Software Products & Electrical & Scientific Products
[ COMPUTER SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT AND CONTACT MANAGEMENT, namely, SOFTWARE FOR CREATING, MAINTAINING AND LINKING DATABASES OF INFORMATION RELATING TO CUSTOMERS, SUPPLIERS AND OTHER BUSINESS CONTACTS; COMPUTER SOFTWARE FOR USE BY BUSINESSES TO MANAGE INTERACTIONS WITH THEIR CUSTOMERS BY MEANS OF THE TELEPHONE, BY MEANS OF INTERNET WEB SITES, BY MEANS OF FACSIMILE COMMUNICATIONS, BY MEANS OF ELECTRONIC MAIL AND IN PERSON; COMPUTER SOFTWARE FOR MANAGING CUSTOMER SERVICE REQUESTS; COMPUTER SOFTWARE FOR ROUTING CUSTOMER INQUIRIES TO THE APPROPRIATE PERSONNEL AND FOR PRIORITIZING THE WORK RESULTING FROM SUCH INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY RETRIEVING AND ANALYZING INFORMATION REQUIRED TO RESPOND TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR AUTOMATICALLY GENERATING COMMUNICATIONS IN RESPONSE TO CUSTOMER INQUIRIES; COMPUTER SOFTWARE FOR RESOLVING CUSTOMER-RELATED ISSUES BY REFERENCE TO APPROPRIATE BUSINESS RULES; COMPUTER SOFTWARE FOR MANAGING TELEPHONE CALL CENTERS; COMPUTER SOFTWARE FOR DOCUMENT ASSEMBLY; COMPUTER SOFTWARE FOR INTEGRATING CUSTOMER DATA AND CONTACT INFORMATION FROM A VARIETY OF DIFFERENT SOURCES; COMPUTER SOFTWARE USED FOR BUSINESS WORKFLOW AUTOMATION; COMPUTER SOFTWARE FOR GENERATING REPORTS FOR USE BY BUSINESS MANAGERS AND BY COMPUTER SYSTEM ADMINISTRATORS; COMPUTER ACCOUNTING SOFTWARE; COMPUTER SOFTWARE FOR OBTAINING CREDIT RATING INFORMATION ABOUT CUSTOMERS AND POTENTIAL CUSTOMERS; COMPUTER SOFTWARE FOR USE BY MEMBERS OF THE FINANCIAL SERVICES INDUSTRY TO MANAGE CREDIT CARD CUSTOMER SERVICE OPERATIONS, CREDIT CARD ISSUANCE AND CREDIT CARD COLLECTIONS; COMPUTER SOFTWARE FOR USE BY MEMBERS OF THE FINANCIAL SERVICES INDUSTRY TO MANAGE CHECK EXCEPTIONS AND MONEY TRANSFER EXCEPTIONS; COMPUTER SOFTWARE FOR MANAGING ONLINE MUTUAL FUND PURCHASING, REDEMPTION AND TRANSFERS; COMPUTER SOFTWARE FOR MAINTAINING FINANCIAL DATABASES AND FOR GENERATING FINANCIAL REPORTS; COMPUTER SOFTWARE FOR CONDUCTING ELECTRONIC BANKING TRANSACTIONS BY MEANS OF A SITE ON A GLOBAL COMPUTER NETWORK; COMPUTER SOFTWARE FOR USE BY MEMBERS OF THE HEALTH CARE INDUSTRY TO MANAGE HEALTH CARE REFERRALS, TO VERIFY INSURANCE COVERAGE AND TO PROCESS INSURANCE CLAIMS; USER MANUALS PACKAGED AS A UNIT WITH THE FOREGOING GOODS ]
First Use Date in General
31st Mar 1983
First Use Date in Commerce
31st Jan 1984
Class [041]
Education and Entertainment Services
EDUCATIONAL SERVICES, NAMELY, CONDUCTING CLASSES AND WORKSHOPS IN THE FIELD OF COMPUTER SOFTWARE; CONDUCTING ONLINE INTERACTIVE CLASSES IN THE FIELD OF COMPUTER SOFTWARE BY MEANS OF THE INTERNET
First Use Date in General
30th Nov 1983
First Use Date in Commerce
30th Nov 1983
Class [042]
Computer & Software Services & Scientific Services
CONSULTATION IN THE FIELD OF CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE; COMPUTER SYSTEM CONFIGURATION AND ANALYSIS; COMPUTER SYSTEMS INTEGRATION SERVICES
First Use Date in General
30th Nov 1983
First Use Date in Commerce
30th Nov 1983
Mark Details
Serial Number
No 76054205
Mark Type
No Service Mark
Attorney Docket Number
No
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 11th Mar 2022 | NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED |
| 11th Mar 2022 | REGISTERED AND RENEWED (SECOND RENEWAL - 10 YRS) |
| 11th Mar 2022 | REGISTERED - SEC. 9 GRANTED/CHECK RECORD FOR SEC. 8 |
| 11th Mar 2022 | REGISTERED - PARTIAL SEC. 8 (10-YR) ACCEPTED |
| 11th Mar 2022 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| 25th Oct 2021 | TEAS SECTION 8 & 9 RECEIVED |
| 23rd Oct 2020 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| 26th Oct 2012 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| 26th Oct 2012 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| 26th Oct 2012 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |