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P
Live/Registered
REGISTERED

on 09 Jul 2024

Last Applicant/ Owned by

655 Castro Street, Suite 2

Mountain View

CA

94041

Serial Number

98032403 filed on 07th Jun 2023

Registration Number

7437984 registered on 09th Jul 2024

in the Principal Register

Correspondent Address

James R. Robinson

JAMES R. ROBINSON ROBINSON LAW OFFICE, PLLC

HOT SPRINGS VILLAGE, AR 71909

UNITED STATES

Filing Basis

1. filed as use application

2. use application currently

Disclaimer

NO DATA

P

Providing temporary use of online non-downloadable software for use by call centers in responding to customer inquiries and communicating with others; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities to understand and respond to customers in real time; Providing temporary use of online non-downloadable software featurin Read More

Classification Information


Class [042]
Computer & Software Services & Scientific Services


Providing temporary use of online non-downloadable software for use by call centers in responding to customer inquiries and communicating with others; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities to understand and respond to customers in real time; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities for facilitating and enabling conversations between human customers and computer systems; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities for use within call centers to manage, monitor and improve conversation performance; Providing temporary use of online non-downloadable software for use by call centers in responding to customer inquiries and communicating with others; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities to operate conversational computer systems; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities to interact with customers and interpret and understand customer communications; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities for providing a speech enabled virtual agent; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities for providing an interactive voice response system; Providing temporary use of online non-downloadable software featuring artificial intelligence and machine learning capabilities for providing speech enabled auto attendants; Providing temporary use of online non-downloadable software featuring machine learning capabilities for providing a voice artificial intelligence platform that listens to questions and provides spoken answers; Providing temporary use of online non-downloadable software for speech recognition using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for natural language processing using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for generating communications with customers based on previous communication data using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for providing a speech enabled virtual agent using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for providing an interactive voice response system using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for providing speech enabled auto attendants using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for providing a voice artificial intelligence platform that listens to questions and provides spoken answers using artificial intelligence and machine learning; Providing temporary use of online non-downloadable software for facilitating and enabling conversations between human customers and computer systems using speech recognition, natural language processing, and voice synthesis; Providing temporary use of online non-downloadable software for generating communications with customers using speech recognition, natural language processing, and voice synthesis; Providing temporary use of online non-downloadable software for use by call centers in responding to customer inquiries and communicating with others using speech recognition, natural language processing, and voice synthesis; Providing temporary use of online non-downloadable software for operating conversational computer systems using speech recognition, natural language processing, and voice synthesis; Providing temporary use of online non-downloadable software for interacting with customers and interpreting and understanding customer communications using speech recognition, natural language processing, and voice synthesis; Providing temporary use of online non-downloadable software for interacting with customers, compliance, and quality assurance teams; Providing temporary use of online non-downloadable software for tagging customer phrases and from voice calls, emails, texts or chats to be used by compliance and quality assurance teams


First Use Date in General

28th Feb 2018

First Use Date in Commerce

28th Feb 2018

Specimens


P specimen

Mark Details


Serial Number

No 98032403

Mark Type

No Service Mark

Attorney Docket Number

No

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Design Code(s)

26.01.03 -

Incomplete circles (more than semi-circles)

Legal History


Show more

Status DateAction Taken
09th Jul 2024NOTICE OF REGISTRATION CONFIRMATION EMAILED
09th Jul 2024REGISTERED-PRINCIPAL REGISTER
23rd Apr 2024OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
23rd Apr 2024PUBLISHED FOR OPPOSITION
03rd Apr 2024NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
13th Mar 2024APPROVED FOR PUB - PRINCIPAL REGISTER
27th Feb 2024EXAMINER'S AMENDMENT ENTERED
27th Feb 2024NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED
27th Feb 2024EXAMINERS AMENDMENT E-MAILED
27th Feb 2024EXAMINERS AMENDMENT -WRITTEN