Class 035
Advertising, Business & Retail Services
Printed matter, namely, maps, books, brochures, leaflets, cards, cards with guides, in the field of management consultancy and strategic advice on commercial and corporate IT and customer satisfaction, user experience and trust; Books in the field of management consultancy and strategic advice on commercial IT and customer satisfaction, user experience and trust; maps and posters; printed instructional and teaching material in the field of management consultancy and strategic advice on commercial IT and customer satisfaction, user experience and trust
Class 041
Education and Entertainment Services
Business organization consultancy and advice; compiling, systematizing, maintaining and managing electronic databases and data files; the provision of electronic databases and data files in the field of business information; conducting market research in the field of user and customer satisfaction; the collection of data relating in particular to the perception of end users and customer satisfaction and the processing of these data; drawing up reports in the field of market research for the benefit of experiences on the services provided and for the improvement of said service; advice, consultancy and provision of information relating to the aforesaid services; the aforesaid services also provided via electronic networks such as the internet
Class 042
Computer & Software Services & Scientific Services
IT consultancy, advice and information services; design and development of computers and software; providing online non-downloadable software and software modules for measuring and monitoring the perception of end users and customer satisfaction; providing online non-downloadable software and software modules for real-time measuring and monitoring the perception of end users and customer satisfaction rental of computer software; providing software as a service (Saas) featuring sentiment analysis search engines computer software; maintenance of computer software; consultancy relating to the aforesaid services