| SERVION Serviont Global Solutions
87629250 30 Sep 2017 | on 23 Oct 2024
| Application service provider (ASP) featuring software for use in manag... Class 042 Class 042 Computer & Software Services & Scientific Services Application service provider (ASP) featuring software for use in managing contact information, workflow management, customer experience management, managing operations of customer engagement center in the field of customer experience management, contact center workflow and contact management; Computer consultation in the field of customer experience management and contact center management; Consulting services in the field of providing online, non-downloadable software and applications; Consulting services in the field of design, selection, implementation and use of computer hardware and software systems for others; Design for others in the field of computer networks, software, and engineering for the field of customer experience management, contact center workflow and contact management; Providing temporary use of on-line non-downloadable cloud computing software for managing contact information, workflow management, customer experience management, customer relationship management and contact center operations management for use as a hosted contact center solution for businesses; Services for maintenance of computer software; Computer programming services for others in the field of software configuration management; Computer services, namely, remote management of the information technology (IT) systems of others; Computer technical support services, namely, 24/7 service desk or help desk services for IT infrastructure, operating systems, database systems, and web applications; Consulting services for others in the field of design, planning, and implementation project management of custom computer software applications and testing thereof; Custom design and development of computer software applications; Customizing computer software; Design, development, and consulting services related thereto in the field of computer software and computer middleware relating to customer experience management, contact center management, and IT solutions related thereto; Developing customized software for others; IT integration services; Providing temporary use of online non-downloadable middleware for providing an interface between contact management software tools and applications and contact center software and hardware; Technical support services, namely, installation, administration, and troubleshooting of web and database applications; Technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications | | | SERVION Serviont Global Solutions
87627044 28 Sep 2017 | on 08 May 2018
| Software for contact management, workflow management and customer expe... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Software for contact management, workflow management and customer experience management; Computer software and firmware for contact management, workflow management and customer experience management; Computer software for use in customer relationship management (CRM); Computer software platforms for contact management, workflow management and customer experience management; Computer application software for enterprise use in the field of contact management, namely, software for managing, facilitating, analyzing and optimizing customer communications and contact management | |