Computer software for recording conversations; computer software for analysing conversations and recordings; computer software for analysing conversations and recordings for compliance with business rules and standards; computer software for analysing customer experience based on conversations and recordings; computer software for identifying key areas of improvement in compliance and sales; computer software for compliance monitoring; computer software for quality review; computer hardware and software for the recording, storage, retention, access and analysis of conversations; computer hardware and software for the storage, retention, access and analysis of recordings; computer hardware and software for the search and retrieval of records and recordings; computer software for creating searchable databases of information and data; computer software for use in database management; computer software for authorizing access to databases; computer software for collection and systemisation of information into computer databases
Computer software for recording conversations; computer software for analysing conversations and recordings; computer software for analysing conversations and recordings for compliance with business rules and standards; computer software for analysing customer experience based on conversations and recordings; computer software for identifying key areas of improvement in compliance and sales; computer software for compliance monitoring; computer software for quality review; computer hardware and software for the recording, storage, retention, access and analysis of conversations; computer hardware and software for the storage, retention, access and analysis of recordings; computer hardware and software for the search and retrieval of records and recordings; computer software for creating searchable databases of information and data; computer software for use in database management; computer software for authorizing access to databases; computer software for collection and systemisation of information into computer databases