Computer hardware and software for use in monitoring and processing incoming and outgoing calls for automated call center technology and peer-to-peer messaging and communications, specifically, an automated voice communications call center system, comprised of telephony, speech recognition and synthesis, database management, scripting and session management components
Computer hardware and software for use in monitoring and processing incoming and outgoing calls for automated call center technology and peer-to-peer messaging and communications, specifically, an automated voice communications call center system, comprised of telephony, speech recognition and synthesis, database management, scripting and session management components
Computer hardware and software for use in monitoring and processing in...