| CLICK2COACH Envision Telephony, Inc.
77348284 10 Dec 2007 | on 12 Jun 2018
| Computer software for use in personnel training, evaluation, monitorin... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for use in personnel training, evaluation, monitoring and motivation, used to transmit audio and video communications via electronic means | | | ENVISION Envision Telephony, Inc.
77349849 12 Dec 2007 | on 12 Jun 2018
| Computer software for use in personnel training, scheduling, recording... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for use in personnel training, scheduling, recording, evaluation, monitoring, motivation, transmitting audio and video communications via electronic means, workforce management, managing volume of customers accurately, balancing costs and service levels, and matching employee skills and preferences with customer needs | | | ENVISION INTERACTIONIQ ENVISION TELEPHONY, INC.
77747771 29 May 2009 | on 15 Dec 2017 | Computer software for use in speech analytics, namely, processing audi... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for use in speech analytics, namely, processing audio recordings for the purpose of capturing, searching and analyzing speech data | | | ENVISION CENTRICITY Envision Telephony, Inc.
77661418 02 Feb 2009 | on 08 Jul 2016 | Computer software for use in personnel training, evaluation, monitorin... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for use in personnel training, evaluation, monitoring and motivation | | | ENVISION CENTRICITY Envision Telephony, Inc.
77228581 12 Jul 2007 | on 08 Jan 2016 | Computer software for use in personnel training, evaluation, monitorin... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for use in personnel training, evaluation, monitoring and motivation | | | ENVISION Envision Telephony, Inc.
77349842 12 Dec 2007 | on 27 Feb 2015 | Computer software for use in personnel training, scheduling, recording... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for use in personnel training, scheduling, recording, evaluation, monitoring, motivation, transmitting audio and video communications via electronic means, workforce management, managing volume of customers accurately, balancing costs and service levels, and matching employee skills and preferences with customer needs | | | INTELLIGENT IMPACT Envision Telephony, Inc.
85919441 30 Apr 2013 | on 29 Dec 2014 | Computer software for use in personnel training for employees in the f... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for use in personnel training for employees in the field of contact center agents and other customer-interfacing personnel, scheduling employees, recording phone calls and computer activity of contact center agents and other customer-interfacing personnel, evaluation of personnel performance during customer interactions, monitoring personnel, namely, workflow and customers interactions; Computer software for transmitting audio and video communications via electronic means; computer software for use in speech analytics, namely, processing audio recordings for the purpose of capturing, searching and analyzing speech data; computer software for use in voice and email surveys for the purpose of capturing, analyzing, and comparing data; computer software for processing screen recordings, including CTI (computer-telephony integration), social media, email, and chat for the purpose of capturing, searching and analyzing on screen data; computer software for capturing keystrokes, applications, enterprise applications, URLs and other on screen activity for the purpose of searching and analyzing workflow activity and duration; computer software for use in workforce management, managing volume of customers accurately, balancing costs and service levels, and matching employee skills and preferences with customer needs | | | ENVISION INTELLIGENT IMPACT Envision Telephony, Inc.
85919433 30 Apr 2013 | on 14 Nov 2014 | Computer software for use in personnel training for employees in the f... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for use in personnel training for employees in the field of contact center agents and other customer-interfacing personnel, scheduling employees, recording phone calls and computer activity of contact center agents and other customer-interfacing personnel, evaluation of personnel performance during customer interactions, monitoring personnel, namely, workflow and customers interactions; Computer software for transmitting audio and video communications via electronic means; computer software for use in speech analytics, namely, processing audio recordings for the purpose of capturing, searching and analyzing speech data; computer software for use in voice and e-mail surveys for the purpose of capturing, analyzing, and comparing data; computer software for processing screen recordings, including CTI (computer-telephony integration), social media, e-mail, and chat for the purpose of capturing, searching and analyzing on screen data; computer software for capturing keystrokes, applications, enterprise applications, URLs and other on screen activity for the purpose of searching and analyzing workflow activity and duration; computer software for use in workforce management, managing volume of customers accurately, balancing costs and service levels, and matching employee skills and preferences with customer needs | | | NET PERFORMANCE SCORE Envision Telephony, Inc.
85962061 17 Jun 2013 | on 09 Oct 2014 | Providing statistical evaluation of contact center effectiveness measu... Class 035 Class 035 Advertising, Business & Retail Services Providing statistical evaluation of contact center effectiveness measurements for others; analyzing and compiling data for measuring the effectiveness of contact center agents; business consulting and information management in the field of personnel training, namely, analyzing and compiling data in the nature of quantitative measurements for analyzing the effectiveness of contact center agents | | | STRATEGIC DATA ENVISION NOW! CLOUD CLOUD CUSTOMER VOICE CLICK2COACH EXPERIENCE CLICK2COACH STRATEGIC VOICE EXPERIENCE CUSTOMER NOW!CLOUD Envision Telephony, Inc.
86093322 16 Oct 2013 | on 02 Sep 2014 | Desktop searching and key word indexing in connection with contact cen... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Desktop searching and key word indexing in connection with contact center applications; computer software for collection, editing, organizing, modifying, book marking, transmission, storage and sharing of onscreen data and information; computer software for visualization in the nature of graphical representation of electronic tags and keywords | |