| ASPECT WINSET ASPECT COMMUNICATIONS CORPORATION
74723060 31 Aug 1995 | on 14 Apr 2007 | computer software for telecommunications applications, namely, softwar... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products computer software for telecommunications applications, namely, software that allows remote access to a call center | | | ETV Aspect Communications Corporation
75824715 15 Oct 1999 | on 23 Sep 2005 | COMPUTER PROGRAMS FOR CUSTOMER RELATIONSHIP MANAGEMENT USE WHICH DETER... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products COMPUTER PROGRAMS FOR CUSTOMER RELATIONSHIP MANAGEMENT USE WHICH DETERMINES THE VALUE OF A CUSTOMER CONTACT AND MAKES SUBSEQUENT ROUTING DECISIONS; AND INSTRUCTION MANUALS DISTRIBUTED THEREWITH | | | THE STARTING POINT FOR EBUSINESS Aspect Communications Corporation
76024991 12 Apr 2000 | on 20 Aug 2002 | Educational services, namely conducting classes and seminars in the fi... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Educational services, namely conducting classes and seminars in the field of computers, computer software, call centers, computer programming, and computer application development, all relating to telecommunications hardware and software, electronic customer relationship management software and customer contact management software for businesses Class 016 Class 016 Paper Goods and Printed Material Computer hardware and computer software for electronic customer relationship management (ECRM) and customer contact management for all forms of communications media, namely, voice, electronic mail, facsimile transmissions, the world wide web and video; computer software development kits comprised of software development tools for creating, modifying and enhancing telecommunications software, electronic customer relationship management software and customer contact management software; telecommunications systems, namely, call centers consisting of automatic call distributor hardware, call center operating software, telephone terminals, telephones, and switching apparatus that manage high volumes of incoming and outgoing telephone calls; telephones; telephone headsets; and instructional manuals sold therewith Class 041 Education and Entertainment Services Publications, namely books, manuals, user guides, newsletters, technical information bulletins and magazines in the fields of computers, computer software, call centers, computer networks, computer systems, computer programming, and computer application development all relating to telecommunications hardware and software, electronic customer relationship management software and customer contact management software for businesses
Class 042 Computer & Software Services & Scientific Services THE STARTING POINT FOR E BUSINESS | | | EBUSINESSIP Aspect Communications Corporation
75923027 18 Feb 2000 | on 16 May 2002 | Computer programs for customer relationship management use which provi... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer programs for customer relationship management use which provide applications for use in conducting business over electronic media, namely, video, voice, conferencing and web interactions from a single multimedia software switch in the customer contact center, and instruction manuals distributed therewith | | | CMI Aspect Communications Corporation
75824717 15 Oct 1999 | on 02 May 2002 | computer programs for customer relationship management use which exten... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products computer programs for customer relationship management use which extends computer media integration to voice, electronic mail, worldwide web, facsimile and video media; and instruction manuals packaged as a unit therewith | | | ASPECT EBUSINESS ARCHITECT Aspect Communications Corporation
76116057 24 Aug 2000 | on 01 May 2002 | COMPUTER PROGRAMS THAT ENABLE USERS TO DEVELOP WEBSITES AND OTHER MEAN... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products COMPUTER PROGRAMS THAT ENABLE USERS TO DEVELOP WEBSITES AND OTHER MEANS TO ELECTRONICALLY COMMUNICATE WITH A BUSINESS FOR ELECTRONIC COMMERCE PURPOSES AND ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (ECRM) APPLICATIONS, AND INSTRUCTIONAL MANUALS SOLD THEREWITH | | | MTDR Aspect Communications Corporation
75824055 15 Oct 1999 | on 18 Oct 2001 | COMPUTER PROGRAMS FOR CUSTOMER RELATIONSHIP MANAGEMENT USE WHICH UTILI... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products COMPUTER PROGRAMS FOR CUSTOMER RELATIONSHIP MANAGEMENT USE WHICH UTILIZES MULTI- DIMENSIONAL ROUTING FOR OPTIMIZING THE ROUTING OF CUSTOMER CONTACTS THROUGH VOICE, ELECTRONIC MAIL, WORLDWIDE WEB, FACSIMILE AND VIDEO MEDIA; AND INSTRUCTION MANUALS PACKAGED AS A UNIT THEREWITH | | | EVENT BRIDGE ASPECT COMMUNICATIONS CORPORATION
75105296 16 May 1996 | on 07 Jan 2001 | computer software, and manuals sold as a unit, which links call center... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products computer software, and manuals sold as a unit, which links call center information to external applications | | | MDR Aspect Communications Corporation
75824718 15 Oct 1999 | on 06 Dec 2000 | COMPUTER PROGRAMS FOR CUSTOMER RELATIONSHIP MANAGEMENT USE WHICH UTILI... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products COMPUTER PROGRAMS FOR CUSTOMER RELATIONSHIP MANAGEMENT USE WHICH UTILIZES MULTI-DIMENSIONAL ROUTING FOR OPTIMIZING THE ROUTING OF CUSTOMER CONTACTS THROUGH VOICE, WEB, FAX, E-MAIL AND VIDEO MEDIA; AND INSTRUCTION MANUALS DISTRIBUTED THEREWITH | | 
