Artificial Intelligence and/or Machine Learning powered customer data platform offered as an enterprise SaaS-based model through point of sale developers for their brick and mortar business merchants; Artificial Intelligence and/or Machine Learning powered customer data platform offered as an enterprise on-premise model through point of sale developers for their brick and mortar business merchants; Marketing automation suite of tools optimized for marketing budget spend decision making, immediate results reporting and analytics insights dashboard, with guidance from a smart Octopi chatbot; Customer data platform offering a data warehouse component providing analytics and ad-hoc capabilities for QandA, turning transactional data into an analytics engine with actionable insights; A dynamic rules-based pricing and offers engine which allows the merchant to do yield management with open slots and scheduling of hard-to-fill appointments, while online booking interface improves customer retention; Review and reputation management tool simplifies the tracking of ratings and automates posting of positive customer sentiment as testimonials to merchant websites. Proactive management of negative reviews and the collection of valuable data and insights related to real customer records helping boost in-store selling efforts; Marketing data analysis, insights and recommendations services; Statistical evaluations of marketing data; Advertising, promotional and marketing services in the nature of email campaigns and text campaigns for others; social media campaigns, marketing services, both en masse and personalized to individuals; Conducting consumer tracking behavior research and consumer trend analysis; Arranging and conducting incentive reward programs to promote the sale of the goods and services of others; Promoting the goods and services of others in the personal services field by providing information relating to personal services and related topics; Tracking, analyzing and reporting promotional offer results and related customer, sales and fulfillment data; Promoting the goods and services of others, namely, providing information regarding discounts coupons, rebates, vouchers and special offers for the goods and services of others; Customer loyalty services for commercial, promotional and/or advertising purposes; providing incentive award programs for customers through issuance and processing of loyalty coupons or punch cards for frequent use of participating businesses: business administration of consumer loyalty programs; business administration of consumer loyalty programs; providing incentive award programs through issuance and processing of loyal points for purchase of a company's goods and services; promoting the goods and services of others by means of the issuance of loyalty rewards cards; Platform advertising and marketing materials and services provided by means of indirect methods of marketing communications, namely, email, social media, mobile marketing, content and knowledge base management, other forms of passive, sharable or viral communications channels; referral programs; Promoting and marketing the goods and services of others by distributing advertising material, digital offer coupons, and discount offers via text messages; Providing incentive award programs through issuance and processing of loyal points for purchase of a company's goods and services; Providing consumer product and service information regarding the goods and services of others and providing incentive award programs to promote the sale and referral of products and services of others

Class [042]
Computer & Software Services & Scientific Services

Artificial intelligence powered customer data platform offered as an enterprise SaaS-based model through point of sale developers for their brick and mortar businesses; Marketing automation suite includes tools optimized for budget spend decision making, immediate results reporting and analytics insights dashboard, with guidance from a smart chat Octobot; Customer data platform offers a data warehouse component providing analytics and ad-hoc capabilities for QandA, turning transactional data into an analytics engine with actionable insights; Auto Fill provides a dynamic rules-based pricing / offers engine which allows the scheduling of hard-to-fill appointments, while online booking interface improves customer retention; Review and reputation management tool simplifies the tracking of ratings and automated posting of positive customer sentiment as testimonials to merchant websites. Proactive management of negative reviews and the collection of valuable data and insights related to real customer records helping boost in-store selling efforts; Software services delivered via the internet web browser and application programming interface, namely, providing temporary use of non-downloadable computer software to improve yield management and better utilize resources, provide point-or sale and client relationship management functions, to manage marketing campaigns and to access business analytics and reporting; Providing temporary use of non-downloadable business management software delivered via internet web browser and application programming interface; Providing temporary use of non-downloadable business software that enables users to engage personal service providers and electronically pay for their services; Providing on-line non-downloadable software for supporting and managing the creation and sending of bulk electronic mail which customers can use to design and send out email advertising and promotional campaign, to track what happens to emails after they are sent out, to develop and manage multiple email lists and segments, to manage bounces and un-subscribers, and to target specific customers with particular promotional emails; Providing temporary use of non-downloadable computer software for creating, managing, tracking, and measuring online marketing and advertising campaigns, namely, software designed to assist website owners in generating lists of permission-based electronic mail addresses and other customer information, and, in creating, and distributing customized electronic mail communications, announcements, and promotions and analyzing and reporting of campaign results and customer and offer redemption data and revenues generated; Providing a website featuring temporary use of non-downloadable software tools allowing website users to manage online marketing, promotions, and client management

Mark Details

Serial Number

No 88435958

Mark Type

No Service Mark

Attorney Docket Number

No 30712.002

44D Filed

44D Current

44E filed

44E Current

66A Filed

66A Current

Current Basis

No Basis

Design Code(s)

01.15.17 -

Thought or speech clouds either empty or with wording and/or punctuation

26.17.01 -

Straight line(s), band(s) or bar(s)

26.17.05 -

Horizontal line(s), band(s) or bar(s)

27.03.05 -

Representations of objects forming letters or numerals, including punctuation

Legal History

Status Date	Action Taken
10^th Jan 2020	ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
10^th Jan 2020	ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND
28^th Jun 2019	NOTIFICATION OF NON-FINAL ACTION E-MAILED
28^th Jun 2019	NON-FINAL ACTION E-MAILED
28^th Jun 2019	NON-FINAL ACTION WRITTEN
25^th Jun 2019	ASSIGNED TO EXAMINER
05^th Jun 2019	NOTICE OF DESIGN SEARCH CODE E-MAILED
04^th Jun 2019	NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
21^st May 2019	NEW APPLICATION ENTERED IN TRAM

OCTOPI

Classification Information

Class [035]Advertising, Business & Retail Services

Class [042]Computer & Software Services & Scientific Services