ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE
failure to respond or late response
on 03 May 2018
Last Applicant/ Owned by
717 Market Street, Suite 650
San Francisco
CA
94103
Serial Number
87501939 filed on 22nd Jun 2017
Registration Number
N/A
Filing Basis
1. intent to use
2. intent to use current
Disclaimer
NO DATA
MULTIMODAL
Computer software for providing customer service and customer support; Computer software for managing call centers and contact centers; Computer software that provides a holistic computer software platform for customer interaction, including, without limitation, customer account verification, sharing of photos, videos or screenshots in real-time, and providing voice and chat communications via com Read More
Classification Information
Class [009]
Computer & Software Products & Electrical & Scientific Products
Computer software for providing customer service and customer support; Computer software for managing call centers and contact centers; Computer software that provides a holistic computer software platform for customer interaction, including, without limitation, customer account verification, sharing of photos, videos or screenshots in real-time, and providing voice and chat communications via computer and communications networks including in-app, in-web, and 1-800 numbers; computer software for managing and tracking customer service agent performance and workflow; computer software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; Computer software for managing an omnichannel communications customer experience
Class [038]
Communications Services
Communications services in the nature of providing users the ability to share videos or screenshots in real-time; providing voice and chat communications via computer and communications networks including in-app, in-web, and 1-800 numbers by utilizing a holistic customer interaction platform; Call recording services; call routing services, namely, queuing, routing, transferring, conferencing, recording, logging monitoring and supervising calls to and for customer service and customer support agents; providing voice chat services; call recording services; Unified communications as a service (UCaaS), namely, providing communications services in the nature of instant messaging, presence information, voice transmission, data transmission, audio and video calling, conferencing, and video chat; Wireless communications services, namely, wireless synchronization of e-mail, calendar and contact data to software applications on mobile platforms
Class [042]
Computer & Software Services & Scientific Services
Software as a service (SaaS); Software as a service (SaaS) featuring software for contact center management; software as a service (SaaS) featuring software for call center management; customization and implementation of computer software for contact center management; Providing online non-downloadable cloud computing software for contact center management; Software as a service (SaaS) for contact center management; Providing online non-downloadable customer interaction software; Software as a service (SaaS) providing voice and chat communications via computer and communications networks including in-app, in-web, and 1-800 numbers by utilizing a holistic customer interaction platform; Software as a service (SaaS) featuring software for providing customer service and customer support; Software as a service (SaaS) featuring software for managing and tracking customer service agent performance and workflow; Software as a service (SaaS) featuring software for queuing, routing, transferring, conferencing, recording, logging, monitoring and supervising communications with customer service and customer support agents; Software as a service (SaaS) for managing an omnichannel communications customer experience; Platform as a service (PaaS) featuring computer software platforms for call center and contact center management
Mark Details
Serial Number
No 87501939
Mark Type
No Service Mark
Attorney Docket Number
No 8808.939
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 03rd May 2018 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
| 03rd May 2018 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| 28th Feb 2018 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| 28th Feb 2018 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| 25th Sep 2017 | NON-FINAL ACTION E-MAILED |
| 25th Sep 2017 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| 25th Sep 2017 | NON-FINAL ACTION WRITTEN |
| 20th Sep 2017 | ASSIGNED TO EXAMINER |
| 29th Jun 2017 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| 26th Jun 2017 | NEW APPLICATION ENTERED IN TRAM |