MCE SYSTEMS

Class [042]
Computer & Software Services & Scientific Services

Design, development, and customization of digital transformation software-based solutions for electronic devices aimed at accelerating the customer journey and enhancing customer experience intended for telecommunications providers and telecommunication devices; software as a service (SaaS) and platform as a service (PaaS) services featuring software and software platforms for the digital lifecycle management of electronic devices, which enable control over device-related onboarding, service, support, technical diagnostics, repair, insurance eligibility determination, device upgrades, trade-ins, and providing contextual solutions and promotional offers to end-users; software as a service (SaaS) and platform as a service (PaaS) services featuring software and software platforms that integrate artificial intelligence, remote device intelligence, and device history tracking, to allow mobile operators and other electronic device lifecycle stakeholders to onboard a device and guide the right action at the right time across channels to solve customer issues while driving net promoter score (NPS) and margins