FINAL REFUSAL - MAILED
mailed
on 03 Sep 2024
Last Applicant/ Owned by
530 7th Avenue
New York
NY
10018
Serial Number
98137938 filed on 17th Aug 2023
Registration Number
N/A
Correspondent Address
Kimberly S. Grimsley
Filing Basis
1. intent to use
2. intent to use current
Disclaimer
NO DATA
LIVEPERSON CONVERSATION COPILOT
Software as a service (SAAS) services featuring software for use in facilitating interactions in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Software as a service (SAAS) services featuring software to facilitate interactions and conversations with customers in the digital engagement, conversational commerce, bots an Read More
Classification Information
Class [042]
Computer & Software Services & Scientific Services
Software as a service (SAAS) services featuring software for use in facilitating interactions in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Software as a service (SAAS) services featuring software to facilitate interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Software as a service (SAAS) services featuring software to build bots for interaction and conversations with customers; Software as a Service (SaaS) services featuring software using artificial intelligence for natural language processing, generation, understanding and analysis; Software as a service (SAAS) services featuring software using artificial intelligence for enabling businesses to obtain customer support and to assist in providing customer engagement tools and messaging to their customers; Software as a service (SAAS) services featuring software using artificial intelligence for providing automated questions and answer tool within bots to help agents communicate and interact with consumers; Software as a service (SAAS) services featuring software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields
First Use Date in General
N/A
First Use Date in Commerce
N/A
Class [009]
Computer & Software Products & Electrical & Scientific Products
Downloadable computer software for use in facilitating interactions in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Downloadable computer software for facilitating interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Downloadable computer software for building bots for interaction and conversations with customers; Downloadable computer software that uses artificial intelligence for natural language processing, generation, understanding and analysis; Downloadable computer software that uses artificial intelligence for enabling businesses to obtain customer support and to assist in providing customer engagement tools and messaging to their customers; Downloadable computer software that uses artificial intelligence for providing automated questions and answer tool within bots to help agents communicate and interact with consumers; Downloadable computer software for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields; Downloadable software in the nature of a mobile application for use in facilitating interactions in the digital engagement, conversational commerce, bots and automation, artificial intelligence, and customer engagement fields; Downloadable software in the nature of a mobile application for facilitating interactions and conversations with customers in the digital engagement, conversational commerce, bots and automation, artificial intelligence and customer engagement fields; Downloadable software in the nature of a mobile application for building bots for interaction and conversations with customers; Downloadable software in the nature of a mobile application that uses artificial intelligence for natural language processing, generation, understanding and analysis; Downloadable software in the nature of a mobile application that uses artificial intelligence for enabling businesses to obtain customer support and to assist in providing customer engagement tools and messaging to their customers; Downloadable software in the nature of a mobile application that uses artificial intelligence for providing automated questions and answer tool within bots to help agents communicate and interact with consumers; Downloadable software in the nature of a mobile application for identifying, flagging, correcting and reconciling errors, inconsistencies, or failures in interactions, connections and conversations via automated chat, between brands and users in the digital engagement, conversational commerce, messaging, artificial intelligence, bots and automation, and customer engagement fields
First Use Date in General
N/A
First Use Date in Commerce
N/A
Class [038]
Communications Services
Electronic messaging services; Instant messaging services; Interactive online communication services, namely, providing on-line facilities for real-time interaction between businesses and consumers for on-line customer service and customer support via bots, artificial intelligence, automations and live support
First Use Date in General
N/A
First Use Date in Commerce
N/A
Mark Details
Serial Number
No 98137938
Mark Type
No Service Mark
Attorney Docket Number
No
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 03rd Dec 2024 | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED |
| 03rd Dec 2024 | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED |
| 03rd Sep 2024 | FINAL REFUSAL E-MAILED |
| 03rd Sep 2024 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| 03rd Sep 2024 | FINAL REFUSAL WRITTEN |
| 29th Jul 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| 29th Jul 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| 29th Jul 2024 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| 22nd Apr 2024 | APPLICATION EXTENSION GRANTED/RECEIPT PROVIDED |
| 22nd Apr 2024 | APPLICATION EXTENSION TO RESPONSE PERIOD - RECEIVED |