Information technology (IT) consultancy; advisory services relating to computer based information systems; consultancy and information services relating to information technology architecture and infrastructure; computer software consultancy; technical support services, namely, troubleshooting of computer software problems relating to computer software; hosting the web sites of others on a computer server for a global computer network; software as a service (SAAS) services featuring software for customer service quality assurance management; and rental of software for customer service quality assurance management; development and testing of computing methods, algorithms and software; computer software design; updating of computer software; creation, maintenance and adaptation of software; programming of software for others for importing and managing data; design and development of software for instant messaging; programming of software for internet portals, chatrooms, chat lines and internet forums; software as a service (SaaS) services featuring software for customer service quality assurance management; IT consultancy, advisory and information services; software development, programming and implementation; rental of computer software for customer service quality assurance management; providing temporary use of online non-downloadable computer software for customer service quality assurance management; providing a web hosting platform on the internet for customer service quality assurance management; providing online non-downloadable software for use in communication, namely, for customer service quality assurance management; providing temporary use of online non-downloadable software for customer service quality assurance management; platform as a service (PAAS) featuring computer software platforms for customer service quality assurance management

Class [038]
Communications Services

Electronic exchange of messages being electronic message transmission via chat lines, chatrooms and internet forums; providing on-line forums for transmission of messages among computer users; providing online forums for transmission of messages among computer users concerning customer service quality assurance; providing internet chatrooms; providing on-line chatrooms and electronic bulletin boards for transmission of messages amongst users concerning customer service quality assurance; electronic communication by means of chatrooms, chat lines and internet forums, namely, the electronic transmission of messages; providing internet chatrooms and access internet forums; transmission of digital files; computer aided transmission of messages, information and images; electronic transmission of voice and data services; electronic transmission of documents; electronic transmission of audio and video content via computer networks; electronic message and data transmission, namely, electronic transmission of written communications; computer services, namely, providing on-line facilities for real-time interaction with other computer users concerning topics of general interest; computer communication services, namely, communications by computer terminals

Class [035]
Advertising, Business & Retail Services

Business management assistance to commercial companies; providing assistance in the field of business management within the framework of a franchise contract; management and operation assistance to commercial businesses; business management and organization consultancy; assistance, advisory services and consultancy with regard to business management; business consultancy and advisory services; business assistance, management and administrative services; provision of business assistance in the establishment of franchises, namely, offering business management assistance in the establishment and operation of education facilities; customer relationship management; business management, namely, management accounting for third parties; business management, namely, sales account management

Class [009]
Computer & Software Products & Electrical & Scientific Products

Office and business applications, namely, downloadable business software for customer service quality assurance management; downloadable scheduling software for customer service quality assurance management; downloadable computer software for advertising for customer service quality assurance management; downloadable data and file management and database software for customer service quality assurance management; downloadable reporting software for customer service quality assurance management; downloadable collaboration management software platforms for customer service quality assurance management; downloadable production support software for customer service quality assurance management; downloadable assistive software for customer service quality assurance management; downloadable business management software for customer service quality assurance management; downloadable system support software for customer service quality assurance management; downloadable collaboration software platforms for customer service quality assurance management; downloadable software for searching and retrieving information across a computer network; downloadable system and system support software, and downloadable firmware for customer service quality assurance management; downloadable computer software platforms for customer service quality assurance management; downloadable communications processing computer software for customer service quality assurance management; downloadable file sharing software for customer service quality assurance management; downloadable electronic mail and messaging software for customer service quality assurance management; downloadable instant messaging software for customer service quality assurance management; downloadable communication software for customer service quality assurance management; downloadable business performance management (BPM) software for customer service quality assurance management; downloadable computer programs for project management for customer service quality assurance management; downloadable enterprise software for customer service quality assurance management; downloadable customer relation management (CRM) software for customer service quality assurance management

Mark Details

Serial Number

No 79335250

Mark Type

No Service Mark

Attorney Docket Number

No 07652

44D Filed

44D Current

44E filed

44E Current

66A Filed

Yes

66A Current

Yes

Current Basis

No Basis

Legal History

Status Date	Action Taken
17^th Sep 2023	FINAL DECISION TRANSACTION PROCESSED BY IB
28^th Aug 2023	FINAL DISPOSITION PROCESSED
28^th Aug 2023	FINAL DISPOSITION NOTICE SENT TO IB
23^rd Aug 2023	FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB
23^rd May 2023	REGISTERED-PRINCIPAL REGISTER
23^rd May 2023	NOTICE OF REGISTRATION CONFIRMATION EMAILED
07^th Mar 2023	PUBLISHED FOR OPPOSITION
07^th Mar 2023	OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
06^th Mar 2023	NOTIFICATION PROCESSED BY IB
15^th Feb 2023	NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED

KLAUS

Classification Information

Class [042]Computer & Software Services & Scientific Services

Class [038]Communications Services

Class [035]Advertising, Business & Retail Services

Class [009]Computer & Software Products & Electrical & Scientific Products