failure to respond or late response
on 02 May 2001
Last Applicant/ Owned by
1011 Centre Road
Wilmington
DE
19805
Serial Number
75927156 filed on 23rd Feb 2000
Registration Number
N/A
Correspondent Address
Harold Pezzner
Filing Basis
1. intent to use
2. intent to use current
Disclaimer
NO DATA
providing customer contact center for processing customer communications via telephone, fax E-mail, Web chat, Web callback, Web call through, and video; seamlessly blending these real-time Web based interactions with existing telephony infrastructure; utilizing real-time event feeds from various communication channels to provide a broader array of CTI functions, namely, networked call centers, vir Read More
providing customer contact center for processing customer communications via telephone, fax E-mail, Web chat, Web callback, Web call through, and video; seamlessly blending these real-time Web based interactions with existing telephony infrastructure; utilizing real-time event feeds from various communication channels to provide a broader array of CTI functions, namely, networked call centers, virtual call centers, integrated Internet/E-mail service, skill-based routing, predictive and preview dialing, call blending and real-time call center management; creating a central, Internet-ready contact center by seamlessly integrating voice channels with E-mail and Web channels
No 75927156
No Service Mark
No 3709-5
No
No
No
No
No
No
No
No
Status Date | Action Taken |
---|---|
02th May 2001 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
28th Aug 2000 | NON-FINAL ACTION MAILED |
14th Jul 2000 | ASSIGNED TO EXAMINER |