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INTERACTION CENTER
Dead/Abandoned
ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE

failure to respond or late response

on 02 May 2001

Last Applicant/ Owned by

1011 Centre Road

Wilmington

DE

19805

Serial Number

75927156 filed on 23rd Feb 2000

Registration Number

N/A

Correspondent Address

Harold Pezzner

HAROLD PEZZNER

1220 MARKET STREET, P. 0. BOX 2207

WILMINGTON, DELAWARE 19899

Filing Basis

1. intent to use

2. intent to use current

Disclaimer

NO DATA

INTERACTION CENTER

providing customer contact center for processing customer communications via telephone, fax E-mail, Web chat, Web callback, Web call through, and video; seamlessly blending these real-time Web based interactions with existing telephony infrastructure; utilizing real-time event feeds from various communication channels to provide a broader array of CTI functions, namely, networked call centers, vir Read More

Classification Information


Class [035]
Advertising, Business & Retail Services


providing customer contact center for processing customer communications via telephone, fax E-mail, Web chat, Web callback, Web call through, and video; seamlessly blending these real-time Web based interactions with existing telephony infrastructure; utilizing real-time event feeds from various communication channels to provide a broader array of CTI functions, namely, networked call centers, virtual call centers, integrated Internet/E-mail service, skill-based routing, predictive and preview dialing, call blending and real-time call center management; creating a central, Internet-ready contact center by seamlessly integrating voice channels with E-mail and Web channels

Mark Details


Serial Number

No 75927156

Mark Type

No Service Mark

Attorney Docket Number

No 3709-5

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Status DateAction Taken
02th May 2001ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
28th Aug 2000NON-FINAL ACTION MAILED
14th Jul 2000ASSIGNED TO EXAMINER