Software as a service (SAAS) for automating gathering of usage statistics for service desks, namely, library reference desks; software as a service (SAAS) to allow service desks to populate searchable knowledge bases; software as a service (SAAS) for tracking of questions received by service desks; software as a service (SAAS) for searching and retrieval of questions received by service desks; software as a service (SAAS) for tagging of questions received by service desks to discover trends and patterns; software as a service (SAAS) for generating reports based on questions received by service desks; software as a service (SAAS) for generating charts and graphs based on questions received by service desks; software as a service (SAAS) for exporting data related to questions received by service desks, namely, exporting of data into spreadsheets; software as a service (SAAS) for tracking of answers provided by service desks; software as a service (SAAS) for searching and retrieval of answers provided by service desks; software as a service (SAAS) for tagging of answers provided by service desks to discover trends and patterns; software as a service (SAAS) for generating reports based on answers provided by service desks; software as a service (SAAS) for generating charts and graphs based on answers provided by service desks; software as a service (SAAS) for exporting data related to answers provided by service desks, namely, exporting of data into spreadsheets; non-downloadable software to gather usage statistics for service desks, namely, library reference desks; non-downloadable software to allow service desk staff to populate searchable knowledge bases; non-downloadable software for tracking of questions received by service desk staff; non-downloadable software for searching and retrieval of questions received by service desk staff; non-downloadable software for tagging of questions received by service desk staff to discover trends and patterns; non-downloadable software for generating reports based on questions received by service desk staff; non-downloadable software for generating charts and graphs based on questions received by service desk staff; non-downloadable software for exporting data related to questions received by service desk staff, namely, exporting of data into spreadsheets; non-downloadable software for tracking of answers provided by service desk staff; non-downloadable software for searching and retrieval of answers provided by service desk staff; non-downloadable software for tagging of answers provided by service desk staff to discover trends and patterns; non-downloadable software for generating reports based on answers provided by service desk staff; non-downloadable software for generating charts and graphs based on answers provided by service desk staff; non-downloadable software for exporting data related to answers provided by service desk staff, namely, exporting of data into spreadsheets

First Use Date in General

30^th Jun 2009

First Use Date in Commerce

30^th Jun 2009

Mark Details

Serial Number

No 86235881

Mark Type

No Service Mark

Attorney Docket Number

44D Filed

44D Current

44E filed

44E Current

66A Filed

66A Current

Current Basis

No Basis

Legal History

Status Date	Action Taken
03^rd Oct 2024	NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
03^rd Oct 2024	REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
03^rd Oct 2024	CASE ASSIGNED TO POST REGISTRATION PARALEGAL
03^rd Oct 2024	REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
15^th Jul 2024	TEAS SECTION 8 & 9 RECEIVED
14^th Jul 2024	COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
18^th Sep 2020	NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
18^th Sep 2020	CASE ASSIGNED TO POST REGISTRATION PARALEGAL
18^th Sep 2020	REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
14^th Jul 2020	COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED

GIMLET

Classification Information

Class [042]Computer & Software Services & Scientific Services