ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE
failure to respond or late response
on 05 Jul 2022
Last Applicant/ Owned by
575 Market Street, Suite 1850
San Francisco
CA
94105
Serial Number
90680783 filed on 29th Apr 2021
Registration Number
N/A
Correspondent Address
Karineh Khachatourian
Filing Basis
1. intent to use
2. intent to use current
Disclaimer
NO DATA
EXPERIENCES MATTER
Arranging and conducting educational conferences, seminars, and exhibitions; educational services, namely, conducting conferences, seminars, exhibitions, and online courses in the field of customer and employee relationship management; providing education in the field of customer and employee relationship management rendered live and through video conference; providing a website featuring non-down Read More
Classification Information
Class [009]
Computer & Software Products & Electrical & Scientific Products
Downloadable software for surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer satisfaction, operational efficiency, employee productivity, business operations, and business productivity; downloadable software for tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites; downloadable software for analyzing, responding to, and making process improvements based on social media data; downloadable computer software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions or decisions; downloadable computer software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict customer and employee behavior; downloadable software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, or employee experience or journey; downloadable computer software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; downloadable computer software for enabling solicitation of feedback from diverse channels; downloadable computer software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; downloadable computer software for use in the field of customer experience management and enterprise feedback management; downloadable computer software for application and database integration and management; downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; downloadable computer software for the provision of electronic digitizing and storage of document images, data and text; downloadable computer software for use in creation and storage of documents, reports and forms; downloadable computer software for use as an application programming interface (API); downloadable computer software platforms for business purposes; downloadable software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions or decisions along a customer or employee life-cycle or journey
Class [035]
Advertising, Business & Retail Services
Customer and employee survey and feedback services; business monitoring services, namely, surveying, tracking, gathering, monitoring, and analyzing customer, employee, business and product data to provide strategy, and insight, in connection with sales, operations, customer service, product design and innovation; business monitoring services, particularly specializing in the use of analytic and statistical models for the understanding and predicting of customer, employee, business, and market trends and actions
Class [041]
Education and Entertainment Services
Arranging and conducting educational conferences, seminars, and exhibitions; educational services, namely, conducting conferences, seminars, exhibitions, and online courses in the field of customer and employee relationship management; providing education in the field of customer and employee relationship management rendered live and through video conference; providing a website featuring non-downloadable videos and educational presentations in the field of customer and employee relationship management
Class [042]
Computer & Software Services & Scientific Services
Software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data to improve customer, employee, business and product satisfaction, operational efficiency, employee productivity, business operations, and business productivity; software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, analyzing, and publishing feedback and reviews on social media sites; software as a service (SAAS) featuring software for analyzing, responding to, and making process improvements based on social media data; software as a service (SAAS) featuring software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions or decisions; software as a service (SAAS) featuring software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict and analyze customer and employee behavior; software as a service (SAAS) featuring software for gathering and aggregating data from multiple sources to resolve customer identities and provide a holistic view of a customer, business unit, or employee experience or journey; software as a service (SAAS) featuring software for use in gathering and analyzing feedback from diverse customer or employee interaction channels; software as a service (SAAS) featuring software for enabling solicitation of feedback from diverse channels; software as a service (SAAS) featuring software for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback; software as a service (SAAS) featuring software for use in the field of customer experience management and enterprise feedback management; providing temporary use of non-downloadable computer software for application and database integration and management; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio, visual and multimedia data, information and content; providing temporary use of non-downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content; providing temporary use of non-downloadable computer software for the provision of electronic digitizing and storage of document images, data and text; providing temporary use of non-downloadable computer software for use in creation and storage of documents, reports and forms; providing temporary use of non-downloadable computer software for use as an application programming interface (API); providing temporary use of non-downloadable computer software platforms for business purposes; software as a service (SAAS) featuring software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions or decisions along customer or employee lifecycle or journey
Mark Details
Serial Number
No 90680783
Mark Type
No Service Mark
Attorney Docket Number
No MEDTM.94
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 05th Jul 2022 | ABANDONMENT NOTICE MAILED - FAILURE TO RESPOND |
| 05th Jul 2022 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| 17th Dec 2021 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| 17th Dec 2021 | NON-FINAL ACTION E-MAILED |
| 17th Dec 2021 | NON-FINAL ACTION WRITTEN |
| 12th Dec 2021 | ASSIGNED TO EXAMINER |
| 03rd Aug 2021 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| 03rd May 2021 | NEW APPLICATION ENTERED IN TRAM |