PUBLISHED FOR OPPOSITION
on 19 Nov 2024
Last Applicant/ Owned by
DK-1161 København K
DK
Serial Number
79381877 filed on 16th Aug 2023
Registration Number
N/A
Correspondent Address
Julia Anne Matheson
Filing Basis
1. filing basis filed as 66 a
Disclaimer
NO DATA
DIXA CONVERSATIONAL CUSTOMER SERVICE
Software development, programming and implementation; software as a services (SAAS) services featuring software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; providing temporary use of on-line non-downloadable software for use in custo Read More
Classification Information
Class [042]
Computer & Software Services & Scientific Services
Software development, programming and implementation; software as a services (SAAS) services featuring software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; providing temporary use of on-line non-downloadable software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; cloud computing services, namely, cloud computing featuring software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; cloud computing services for collaborative working, namely, cloud computing featuring software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; software design and programming services for customer service applications, namely, customer service management, help desk, and customer support; providing temporary use of online non-downloadable customer service software for use in customer service management, help desk and customer support center's operations; computer software programming services, design and development of computer software, and providing temporary use of on-line non-downloadable software for use in customer service management, and providing help desk and customer support services; computer programming in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; design, development and customizing computer software, rental of computer programmes and applications for computer programs, which through local and global networks enable the compilation and processing of data for central database all directed to the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; providing online non-downloadable software for providing interactive user interfaces for managing customer relationships; development of software directed to the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement and helpdesk functionality
First Use Date in General
N/A
First Use Date in Commerce
N/A
Class [035]
Advertising, Business & Retail Services
Customer relationship management; customer experience business management; outsource service provider in the field of customer relationship management; outsource service provider in the field of customer experience business management; customer service management for others; business administration of customer loyalty and incentive schemes; business management of customer loyalty, incentive or promotional schemes; consumer response analysis being analysis of advertising response; customer loyalty services for commercial, promotional and/or advertising purposes; consumer profiling for commercial or marketing purposes; arranging and conducting trade show and exhibition services for commercial or advertising purposes; organizing and conducting trade shows and exhibitions for commercial or advertising purposes; organisation of trade fairs for advertising purposes; planning and conducting of trade fairs, exhibitions and presentations for economic or advertising purposes; organization of events, exhibitions, fairs and shows for commercial, promotional and advertising purposes; business organisational consultancy regarding customer loyalty programmes; customer club services, for commercial, promotional and/or advertising purposes; organization, operation and supervision of customer loyalty schemes being business administration of consumer loyalty programs
First Use Date in General
N/A
First Use Date in Commerce
N/A
Class [009]
Computer & Software Products & Electrical & Scientific Products
Downloadable software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; downloadable computer application software for mobile phones, namely, software for use in customer support center management, customer relationship management, customer experience management, customer service management, customer engagement management, and managing helpdesk functionality; downloadable computer software for use in customer relation management (CRM); downloadable computer software for use in customer experience relationship management; downloadable computer software for providing an online platform for use in the operation of a help desk and customer support center's operations; downloadable software for providing electronic communications within businesses and between businesses and their customers all for use in the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement, and helpdesk functionality
First Use Date in General
N/A
First Use Date in Commerce
N/A
Mark Details
Serial Number
No 79381877
Mark Type
No Service Mark
Attorney Docket Number
No
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
Yes
66A Current
Yes
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 19th Nov 2024 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| 19th Nov 2024 | PUBLISHED FOR OPPOSITION |
| 13th Nov 2024 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| 04th Oct 2024 | EXAMINERS AMENDMENT -WRITTEN |
| 04th Oct 2024 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| 04th Oct 2024 | EXAMINERS AMENDMENT E-MAILED |
| 04th Oct 2024 | EXAMINER'S AMENDMENT ENTERED |
| 04th Oct 2024 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| 04th Sep 2024 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| 03rd Sep 2024 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |