tm logo
DIRECTLY
Live/Registered
REGISTERED

on 15 Jun 2021

Last Applicant/ Owned by

333 Bryant Street

San Francisco

CA

94017

Serial Number

88660617 filed on 18th Oct 2019

Registration Number

6383345 registered on 15th Jun 2021

in the Principal Register

Correspondent Address

Anne H. Peck

Anne H. Peck COOLEY LLP

SUITE 700

WASHINGTON, DC 20004

UNITED STATES

Filing Basis

1. filed as use application

2. use application currently

Disclaimer

NO DATA

DIRECTLY

Platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring Read More

Classification Information


Class [042]
Computer & Software Services & Scientific Services


Platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses, and product troubleshooting; platform as a service (PaaS) featuring software platforms and software as a service (SaaS) featuring computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers


First Use Date in General

03rd Dec 2012

First Use Date in Commerce

03rd Dec 2012

Class [009]
Computer & Software Products & Electrical & Scientific Products


Downloadable computer software for automating customer relationship management, customer service, customer support and customer inquiry responses, product troubleshooting, and routing support requests to live responders; downloadable computer software, enabled by artificial intelligence and machine learning, for responding to and automating customer relationship management, customer service, customer support, customer inquiry responses and product troubleshooting and routing support requests to live responders; downloadable computer software for reviewing, storing, analyzing, monitoring and reporting on digital support interactions with customers; downloadable computer software for use in messaging in the fields of customer relationship management, customer service, and customer support


First Use Date in General

06th Sep 2012

First Use Date in Commerce

06th Sep 2012

Mark Details


Serial Number

No 88660617

Mark Type

No Service Mark

Attorney Docket Number

No

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
15th Jun 2021REGISTERED-PRINCIPAL REGISTER
30th Mar 2021PUBLISHED FOR OPPOSITION
30th Mar 2021OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
19th Mar 2021ASSIGNED TO EXAMINER
10th Mar 2021NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
25th Feb 2021APPROVED FOR PUB - PRINCIPAL REGISTER
10th Feb 2021TEAS/EMAIL CORRESPONDENCE ENTERED
09th Feb 2021TEAS REQUEST FOR RECONSIDERATION RECEIVED
09th Feb 2021CORRESPONDENCE RECEIVED IN LAW OFFICE
10th Aug 2020NOTIFICATION OF FINAL REFUSAL EMAILED