Customer relationship management; customer experience business management; outsource service provider in the field of customer relationship management; outsource service provider in the field of customer experience business management; customer service management for others; business administration of customer loyalty and incentive schemes; business management of customer loyalty, incentive or promotional schemes; consumer response analysis being analysis of advertising response; customer loyalty services for commercial, promotional and/or advertising purposes; consumer profiling for commercial or marketing purposes; organizing and conducting trade shows and exhibitions for commercial or advertising purposes; organisation of trade fairs for advertising purposes; planning and conducting of trade fairs, exhibitions and presentations for economic or advertising purposes; organization of events, exhibitions, fairs and shows for commercial, promotional and advertising purposes; business organisational consultancy regarding customer loyalty programmes; customer club services, for commercial, promotional and/or advertising purposes; organisation, operation and supervision of customer loyalty schemes being business administration of consumer loyalty programs

Class [009]
Computer & Software Products & Electrical & Scientific Products

Downloadable application software for use in database management; Downloadable customer relation management software; Downloadable customer experience relationship management software; Downloadable computer software for providing an online platform for use in the operation of a help desk and customer support center's operations; Downloadable software for making electronic communications within businesses and between businesses and their customers all for use in the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement, and helpdesk functionality

Class [042]
Computer & Software Services & Scientific Services

Software development; software development, programming and implementation; software as a service (SaaS) services featuring computer software for use in database management; providing temporary use of on-line non-downloadable software for use in database management; cloud computing services, namely, cloud hosting provider services; cloud computing services for collaborative working, namely, cloud hosting provider services; software design and programming services for customer service applications, namely, customer service management, help desk, and customer support; providing temporary use of online non-downloadable customer service software for use in customer service management, help desk management and customer support center management; software programming services, design and development of software; providing temporary use of on-line non-downloadable software in the field of customer service management, help desk and customer support services in particular for use in customer help desk management; computer programming in the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; design, development and customizing computer software; rental of computer programmes or applications for computer programs, which through local and global networks enable the compilation and processing of data for central database all directed to the fields of customer support, customer relationship management, customer service, customer engagement, and helpdesk functionality; providing online non-downloadable software in the nature of interactive user interfaces for managing customer relationships; development of software services directed to the fields of customer support, customer relationship management, customer experience management, customer service, customer engagement and helpdesk functionality

Mark Details

Serial Number

No 79343086

Mark Type

No Service Mark

Attorney Docket Number

No 3974-0002

44D Filed

44D Current

44E filed

44E Current

66A Filed

66A Current

Current Basis

No Basis

Legal History

Status Date	Action Taken
11^th Jun 2023	FINAL DISPOSITION NOTICE SENT TO IB
11^th Jun 2023	FINAL DISPOSITION PROCESSED
07^th Jun 2023	FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB
07^th Mar 2023	REGISTERED-PRINCIPAL REGISTER
07^th Mar 2023	NOTICE OF REGISTRATION CONFIRMATION EMAILED
22^nd Dec 2022	NOTIFICATION PROCESSED BY IB
20^th Dec 2022	OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
20^th Dec 2022	PUBLISHED FOR OPPOSITION
30^th Nov 2022	NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
30^th Nov 2022	NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB

D DIXA

Classification Information

Class [035]Advertising, Business & Retail Services

Class [009]Computer & Software Products & Electrical & Scientific Products

Class [042]Computer & Software Services & Scientific Services