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CONVERSATIONAL CRM
Live/Registered
REGISTERED

on 13 Aug 2024

Last Applicant/ Owned by

989 Market Street

San Francisco

CA

94103

Serial Number

98158010 filed on 30th Aug 2023

Registration Number

7476837 registered on 13th Aug 2024

in the Supplemental Register

Correspondent Address

Katherine M. Basile

Katherine M. Basile REED SMITH LLP

PITTSBURGH, PA 15230

United States

Filing Basis

1. filed as use application

2. use application currently

Disclaimer

NO DATA

CONVERSATIONAL CRM

Computer technology support services, namely, help desk services; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer service; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information for customer support; software as a servi Read More

Classification Information


Class [042]
Computer & Software Services & Scientific Services


Computer technology support services, namely, help desk services; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer service; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information for customer support; software as a service (SAAS) services featuring software for collecting, reviewing, and analyzing business information to support customer service; software as a service (SAAS) services featuring software for collecting, reviewing, and analyzing business information for customer support; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support customer billing and invoice inquiries; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information for sales support and sales support management; providing temporary use of online, non-downloadable computer software for accessing online messaging forums; providing temporary use of online, non-downloadable computer software for collecting, reviewing, and analyzing business information to support an online help desk; providing temporary use of online, non-downloadable computer software for business management and sales management; providing temporary use of online, non-downloadable computer software for business database management; providing temporary use of online, non-downloadable computer software for database management; providing temporary use of online, non-downloadable computer software for enabling electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads; providing temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; communications-platform-as-a-service (CPAAS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications; Providing temporary use of non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; providing temporary use of non-downloadable computer software for data aggregation; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregation, namely, data automation and collection services using proprietary software to evaluation, analyze and collect service data; platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions.


First Use Date in General

06th May 2022

First Use Date in Commerce

06th May 2022

Class [038]
Communications Services


Providing on-line forums for transmission of messages among computer users; on-line services, namely, message sending; transmission of information by electronic communications networks; communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems; instant messaging services; voice over internet protocol (VOIP) services; omni-channel messaging services; messaging services conducted via multiple channels, namely, electronic messaging, web messaging, text messaging, telephone voice messaging, digital voice messaging, and instant messaging; omni-channel electronic communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks.


First Use Date in General

06th May 2022

First Use Date in Commerce

06th May 2022

Class [035]
Advertising, Business & Retail Services


Business management; business information management; assistance with business management and planning; customer service management for others; Business management services, namely, sales support management services; management of business inquiries from internal teams and departments; management of communications with potential sales leads, namely, providing lead generation activities; human resources (HR) management, analysis, and consulting services; business communications management featuring omni-channel communications, namely, receiving, sending, routing, and systematization of written and electronic communications and data.


First Use Date in General

06th May 2022

First Use Date in Commerce

06th May 2022

Mark Details


Serial Number

No 98158010

Mark Type

No Service Mark

Attorney Docket Number

No

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
13th Aug 2024NOTICE OF REGISTRATION CONFIRMATION EMAILED
13th Aug 2024REGISTERED-SUPPLEMENTAL REGISTER
03rd Jul 2024APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER
22nd May 2024TEAS/EMAIL CORRESPONDENCE ENTERED
21st May 2024TEAS RESPONSE TO OFFICE ACTION RECEIVED
21st May 2024CORRESPONDENCE RECEIVED IN LAW OFFICE
24th Apr 2024NON-FINAL ACTION WRITTEN
24th Apr 2024NON-FINAL ACTION E-MAILED
24th Apr 2024NOTIFICATION OF NON-FINAL ACTION E-MAILED
17th Apr 2024ASSIGNED TO EXAMINER