NON-FINAL ACTION - MAILED
final action
on 01 Oct 2024
Last Applicant/ Owned by
16192 Coastal Highway
Lewes
DE
19958
Serial Number
98438428 filed on 07th Mar 2024
Registration Number
N/A
Correspondent Address
Sean F. Mellino
Filing Basis
1. intent to use
2. intent to use current
3. filed as use application
4. use application currently
Disclaimer
NO DATA
CONTLO
Software as a service (SaaS) featuring services for customer engagement and retention, creating, managing, and optimizing personalized marketing campaigns using artificial intelligence technology; Design and development of software, namely, developing and customizing AI software for customer engagement and marketing automation; providing temporary use of online non-downloadable software for custom Read More
Classification Information
Class [042]
Computer & Software Services & Scientific Services
Software as a service (SaaS) featuring services for customer engagement and retention, creating, managing, and optimizing personalized marketing campaigns using artificial intelligence technology; Design and development of software, namely, developing and customizing AI software for customer engagement and marketing automation; providing temporary use of online non-downloadable software for customer engagement, marketing analytics, and customer relationship management; providing autonomous marketing services via chat interface.
First Use Date in General
06th Sep 2021
First Use Date in Commerce
06th Sep 2021
Class [009]
Computer & Software Products & Electrical & Scientific Products
Downloadable artificial intelligent software for autonomous marketing focused on customer engagement and retention, namely, software for creating, managing, and optimizing personalized marketing campaigns across multiple channels including but not limited to iOS, android, email, whatsapp, and web and mobile push notifications ; software for generating messages which are consistent with brand language; software for generating personalized customer journeys; software for assisting customers in real-time; computer software for generating real-time customer insights and analytics; software for autonomous conversational marketing, including managing customer queries, support tickets, and automated replies across various communication channels.
First Use Date in General
N/A
First Use Date in Commerce
N/A
Class [035]
Advertising, Business & Retail Services
Marketing services, namely, providing AI-driven marketing strategies and campaigns; customer engagement services, namely, providing personalized customer interactions and engagement strategies using AI technology; customer relationship management (CRM) services, namely, managing customer interactions and data to improve customer satisfaction and retention; advertising and promotional services, namely, creating and managing advertising campaigns using AI technology; business data analysis services, namely, analyzing customer behavior and campaign performance data to provide actionable insights; providing business information via a website, namely, providing online information related to AI-driven marketing strategies, customer engagement, and business insights.
First Use Date in General
06th Sep 2021
First Use Date in Commerce
06th Sep 2021
Mark Details
Serial Number
No 98438428
Mark Type
No Service Mark
Attorney Docket Number
No 58331-00009
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 01st Oct 2024 | NON-FINAL ACTION WRITTEN |
| 01st Oct 2024 | NON-FINAL ACTION E-MAILED |
| 01st Oct 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| 20th Sep 2024 | ASSIGNED TO EXAMINER |
| 21st Jul 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| 14th Jun 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| 14th Jun 2024 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| 14th Jun 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| 07th Mar 2024 | NEW APPLICATION ENTERED |