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CONCERTO SOFTWARE
Dead/Cancelled
CANCELLED - SECTION 8

section 8

on 15 Apr 2011

Last Applicant/ Owned by

6 TECHNOLOGY PARK DRIVE

WESTFORD

MA

01886

Serial Number

76356976 filed on 08th Jan 2002

Registration Number

2884716 registered on 14th Sep 2004

in the Principal Register

Correspondent Address

Daniel J. Bourque

DANIEL J. BOURQUE

SUITE 301

MANCHESTER, NEW HAMPSHIRE 03104

Filing Basis

1. intent to use

2. use application currently

Disclaimer

NO DATA

CONCERTO SOFTWARE

suite of computer software applications for managing customer contact through multiple channels, namely, software for managing customer contact via telephone, email, web and fax; computer software used to support the activities of contact center customer service representatives and contact center managers, namely, software used for intelligent contact routing via telephone, email, web and fax, and Read More

Classification Information


Class [009]
Computer & Software Products & Electrical & Scientific Products


suite of computer software applications for managing customer contact through multiple channels, namely, software for managing customer contact via telephone, email, web and fax; computer software used to support the activities of contact center customer service representatives and contact center managers, namely, software used for intelligent contact routing via telephone, email, web and fax, and software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending, namely, the managing of both inbound and outbound telephone calls; and software used to create desktop animation tools for customer contact centers


First Use Date in General

31st Mar 2002

First Use Date in Commerce

31st Mar 2002

Mark Details


Serial Number

No 76356976

Mark Type

No Service/Collective Mark

Attorney Docket Number

No DAVOX-T041XX

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
03rd Dec 2014ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
15th Apr 2011CANCELLED SEC. 8 (6-YR)
16th Jun 2010ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
09th Jun 2010ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
16th Aug 2006ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
19th Jul 2006ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
21st Jun 2006ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
14th Sep 2004REGISTERED-PRINCIPAL REGISTER
14th Jun 2004ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
27th May 2004USE AMENDMENT FILED