Hosting the software of others on a private virtual server featuring software for the electronic storage, retrieval, sharing, and work flow of data and documents; repair and installation of computer software; providing temporary use of on-line non-downloadable operating software for computer networks, cloud computing networks, servers and database; updating of computer software; maintenance of computer software; repair of computer software and installation of computer software; design and development of computer software, in the field of case management, records management and tracking, including customer relationship management, portals, web content management, network security management and system administration; design and development of computer software, in the field of machine learning, data rules management, artificial intelligence for processes, cases, applications and content; design and development of computer software, used in the field of collaborations between business and consumer, end-to-end processes, cases, application and documents; computer systems operations in the nature of operating computer systems, providing access to an online network environment and computer consulting services in the field of rules and artificial intelligence driven process automation, human workflow management, document management and records management as well as integrated collaboration functions for case management for various business applications, including grant management, fraud investigation and prevention, public social benefit disbursement, ministerial case management and complaint management; software as a service (SaaS) services featuring software for use in the field of rules and artificial intelligence driven process automation, human workflow management, document management and records management as well as integrated collaboration functions for case management for various business applications, including grant management, fraud investigation and prevention, public social benefit disbursement, parliamentary and ministerial case management and complaint management, namely, adaptive and predictive software for providing information to the user in the fields of marketing, business operations, customer service, sales and on boarding; platform as a service (PaaS) services featuring computer software platforms for use in the field of rules and artificial intelligence driven process automation, human workflow management, document management and records management as well as integrated collaboration functions for case management for various business applications, including grant management, fraud investigation and prevention, ministerial case management and complaint management, namely, adaptive and predictive software in the fields of marketing, business operations, customer service, sales and on boarding; providing online non-downloadable software for use in the field of rules and artificial intelligence driven process automation, human workflow management, document management and records management as well as integrated collaboration functions for case management for various business applications, including grant management, fraud investigation and prevention, public social benefits disbursement, ministerial case management and complaint management, namely, adaptive and predictive software for providing information in the fields of marketing, business operations, customer service, sales and onboarding; software as a service (SaaS) services featuring software for managing business processes; platform as a service (PaaS) services featuring computer software platforms for managing business processes; providing on-line non-downloadable software for managing business processes; software as a service (SaaS) services featuring software for management of business contacts; platform as a service (PaaS) featuring computer software platforms for management of business contacts; providing on-line non-downloadable software for management of business contacts; software as a service (SaaS) services featuring software for customer relationship management; platform as a service (PaaS) services featuring computer software platforms for customer relationship management; providing on-line non-downloadable software for customer relationship management; software as a service (SaaS) services in the field of machine learning and artificial intelligence; software as a service (SaaS) services featuring constraint solving software for use by businesses to facilitate workflow processing, used in the fields of marketing, business operations, customer service, sales and onboarding; platform as a service (PaaS) services featuring computer software platforms for use by businesses to facilitate workflow processing, used in the fields of marketing, business operations, customer service, sales and onboarding; providing on-line non-downloadable software for use by businesses to facilitate workflow processing, used in the fields of marketing, business operations, customer service, sales and onboarding; software as a service (SaaS) services featuring software for use primarily by businesses to facilitate case management, namely, customizable and configurable software for defining and deploying software applications that manage and automate user-defined tasks which may vary from industry to industry; platform as a service (PaaS) services featuring computer software platforms for use by businesses to facilitate case management, namely, customizable software for defining and deploying software applications that manage and automate user-defined tasks which may vary from industry to industry; providing on-line nondownloadable software for use by businesses to facilitate case management, namely, customizable software for defining and deploying software applications that manage and automate user-defined tasks which may vary from industry to industry; software as a service (SaaS) services featuring software for use by businesses for software application development, deployment and management; platform as a service (PaaS) featuring computer software platforms for use by businesses for software application development, deployment and management; providing on-line non downloadable software for use by businesses for software application development, deployment and management; consulting services in the field of computer software; computer system analysis; computer systems integration services; technical support services, namely, troubleshooting of computer software problems; hosting of platforms on the Internet relating to services for rules and artificial intelligence driven process automation, human workflow management, document management and records management as well as integrated collaboration functions for case management for various business applications, including grant management, fraud investigation and prevention, public social benefits disbursement, ministerial case management and complaint management, as well as providing information to users in the fields of marketing, business operations, customer service, sales and on boarding, business process management, and customer relationship management

Class [041]
Education and Entertainment Services

Educational services, namely, conducting classes and workshops in the field of case management, rules and artificial intelligence driven process automation, human workflow management, document management and records management as well as integrated collaboration functions for case management for various business applications, including grant management, fraud investigation and prevention, ministerial case management and complaint management; providing online interactive classes in the field of workflow management, document management and records management as well as integrated collaboration functions for case management for various business applications, including grant management, fraud investigation and prevention, public social benefits disbursement, ministerial case management and complaint management, by means of the internet; arranging and conducting of conferences in the field of telecommunications technology to conduct hearings, pre-trials, remote witness testimony and evidence gathering

Class [038]
Communications Services

Telecommunications services, namely, providing transmission of emails for filing and storage, and providing multiple-user access to a computer network and the Internet; web conferencing services

Class [035]
Advertising, Business & Retail Services

Providing business information in the field of workflow management, document management and records management as well as integrated collaboration functions for case management for various business applications, including grant management, fraud investigation and prevention, public social benefits disbursement, ministerial case management and complaint management, provided online from a computer database on the internet; data processing services; business assistance services in the field of preparation of business information documents and scheduling for on-line business meetings; promoting and conducting trade shows in the field of computer software for business process management, customer relationship management and business management in the field of case management

Class [009]
Computer & Software Products & Electrical & Scientific Products

Downloadable computer software in the field of document management, process management and project control which collects and stores in a single or multiple database all available information handled by an organization, and tracks all on-going projects and cases within the organization for improving work control and work distribution and management overview of the projects; Downloadable computer software with the ability to use rules and artificial intelligence driven process automation, human workflow management, document management and records management as well as integrated collaboration functions for case management for various business applications, including grant management, public social benefits disbursement, fraud investigation and prevention, ministerial case management, public organization case management, court case management, prosecution case management, police case management, insurance and banking case management, complaint management, and public sector oversight function optimization; Downloadable computer software that enables the user to store structured and unstructured information, including documents, pictures, forms, and videos in its folders, and share between co-workers, external collaboration parties, citizens and organizations; Downloadable computer software that allows user to participate in projects, assignments and processes started or instigated by an individual, a business or a government institution, where the user is seeking service from or started or instigated by the user on its own; Downloadable computer software that allows user to become an integral part or a process participant in assignments and processes with the businesses or governments they are doing business with by allowing users individually or in collaboration with other users to perform tasks that form a part of a process or assignment, namely work on forms, make decisions, send and share data, book engagements, publish content; Downloadable computer software for business information management, business process management, process automation, ad hoc evolutionary process support, customer and external entity relationship management and contact management, namely, software for gathering, creating, maintaining, accessing and linking and connecting databases of information and documents relating to customers, suppliers, service providers and other business contacts; Downloadable computer software that offers specific business functionality by private decision makers, namely arbitration tribunals, law firms and accounting firms to address specific functions in the area of meeting management, contract management, quality management; Downloadable computer software that provides e-signature of documents and processes; Downloadable computer software that provides a current overview of the users operations and performance metrics, computer software for use by businesses to manage and facilitate interactions with their customers; Downloadable computer software to manage and facilitate interactions between its users by means of computer cloud, by means of the telephone, by means of internet web sites, by means of facsimile communications, by means of electronic mail and in person; Downloadable computer software with search and filtering features, namely, for searching through all data, filings and procedures that are filed in the system and for filtering the results of the search by a variety of factors; Downloadable computer software for automatically retrieving and analyzing information; Downloadable computer software for automatically generating communications in response to customer inquiries; Downloadable computer software for document assembly; Downloadable computer software for database integration of customer data and contact information from a variety of different sources; Downloadable computer software that allows external users, customers, citizens and other organizations to be a part of one or more cases, processes, applications or request for service; Downloadable computer software for authorizing access to databases that allows external parties with access to the internet and cloud, mobile platforms or other technologies connecting to the internet, to participate in organizations processes, cases, applications or collaborations; Downloadable computer software that allows for cases, processes, applications, documents to be automatically created, prioritized and shared, by using machine learning, rules technology and artificial intelligence; Downloadable computer software that allows employing artificial intelligence algorithms for complex constraint solving to optimize resource utilization and achieve improved operational efficiency

Mark Details

Serial Number

No 79308573

Mark Type

No Service Mark

Attorney Docket Number

No 1435-004

44D Filed

44D Current

44E filed

44E Current

66A Filed

Yes

66A Current

Yes

Current Basis

No Basis

Legal History

Status Date	Action Taken
24^th Aug 2023	FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB
24^th Aug 2023	FINAL DISPOSITION NOTICE SENT TO IB
02^th Oct 2022	NOTIFICATION OF POSSIBLE OPPOSITION - PROCESSED BY IB
14^th Sep 2022	NOTIFICATION OF POSSIBLE OPPOSITION CREATED, TO BE SENT TO IB
14^th Sep 2022	NOTIFICATION OF POSSIBLE OPPOSITION SENT TO IB
24^th Aug 2022	ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE
24^th Aug 2022	ABANDONMENT NOTICE E-MAILED - FAILURE TO RESPOND
28^th Jan 2022	FINAL REFUSAL WRITTEN
28^th Jan 2022	FINAL REFUSAL E-MAILED
28^th Jan 2022	NOTIFICATION OF FINAL REFUSAL EMAILED

CASEDOC

Classification Information

Class [042]Computer & Software Services & Scientific Services

Class [041]Education and Entertainment Services

Class [038]Communications Services

Class [035]Advertising, Business & Retail Services

Class [009]Computer & Software Products & Electrical & Scientific Products