NON-FINAL ACTION - MAILED
final action
on 18 Dec 2024
Last Applicant/ Owned by
Suite 300
Vancouver, BC
CA
V6B2W9
Serial Number
98570417 filed on 27th May 2024
Registration Number
N/A
Correspondent Address
Michelle Mancino Marsh
Filing Basis
No Filing Basis
Disclaimer
NO DATA
CALLSU
Software as a service (SaaS) services providing learning management software for creating, managing, delivering, and tracking online classes and training programs; Non-downloadable software design and programming services for customer service applications, namely customer service management, help desk, and customer support; Non-downloadable customer service training software for use in customer se Read More
Classification Information
Class [042]
Computer & Software Services & Scientific Services
Software as a service (SaaS) services providing learning management software for creating, managing, delivering, and tracking online classes and training programs; Non-downloadable software design and programming services for customer service applications, namely customer service management, help desk, and customer support; Non-downloadable customer service training software for use in customer service management, help desk, and customer support; Providing an online non-downloadable computer software platform for building customized lessons and courses for training; Providing an online non-downloadable computer software platform for distributing and managing customized training, namely assigning individualized and group lessons and courses, aggregating course content, and scheduling, planning, and coordinating training; Providing an online non-downloadable learning management computer software platform for tracking training, developing training plans, tracking training grades, and tracking performance; Providing use of non-downloadable web-based computer software and Software as a service (SaaS) services for searching, monitoring, mining, storing, tracking, collecting, managing, displaying, organizing, and analyzing data in the fields of marketing, advertising, and information for others; Providing use of non-downloadable web-based software and Software as a service (SaaS) services featuring software for searching, monitoring, mining, storing, tracking, collecting, managing, displaying, organizing, and analyzing data; Providing access to a website featuring data and information regarding the online advertising activity of third-party search engines, social media websites, blog posts, and news websites; Providing temporary use of non-downloadable online software tools and Software as a service (SaaS) services for tracking advertising activity of third-party search engines, social media websites, blog posts, and news websites; Software as a service (SaaS) services providing web analytics services for measuring, analyzing, and reporting on website and mobile application content, traffic, and usage; Software as a service (SaaS) services for performing analytics in the fields of marketing, sales, and customer management; Data and information retrieval, namely, artificial intelligence-augmented data and information retrieval services;
First Use Date in General
N/A
First Use Date in Commerce
N/A
Class [041]
Education and Entertainment Services
Providing education, instruction, and training in the field of data analytics, business analytics, and business intelligence; Providing education, instruction, and training relating to customer service and customer satisfaction; Business training services; Computer-based training in the field of data analytics, business analytics, and business intelligence; Computer-assisted teaching, training, and education services in the field of data analytics, business analytics, and business intelligence; Distance learning courses provided online in the field of data analytics, business analytics, and business intelligence; Provisioning of training courses, education courses, and educational information in the field of data analytics, business analytics, and business intelligence; Providing online non-downloadable videos in the field of data analytics, business analytics, and business intelligence; Providing online non-downloadable video content in the field of data analytics, business analytics, and business intelligence; Publication of educational materials in the field of data analytics, business analytics, and business intelligence; Business educational services in the field of data analytics, business analytics, and business intelligence; Conducting educational courses in the field of data analytics, business analytics, and business intelligence; Designing educational courses, examinations, and qualifications in the field of data analytics, business analytics, and business intelligence; Providing computer-delivered educational testing and assessments; Consultancy relating to vocational skills training;
First Use Date in General
N/A
First Use Date in Commerce
N/A
Class [009]
Computer & Software Products & Electrical & Scientific Products
Downloadable and recorded plugin software for web and mobile applications for providing data analytics, business analytics, and business intelligence and for aggregating and analyzing data; Downloadable and recorded software that provides real-time integrated business management intelligence; Downloadable and recorded software for providing data analytics, business analytics, and business intelligence; Downloadable and recorded software for web and mobile applications for providing data analytics, business analytics, and business intelligence and for aggregating and analyzing data; Downloadable and recorded enterprise software featuring a database for compiling data, customer data, and customer interactions for enabling marketers to plan, personalize, optimize, and customize communications with customers throughout the marketing, sales, and customer service lifecycle; Downloadable and recorded software for retrieving, aggregating, storing, tracking, analyzing, testing, measuring, and managing data, customer data, and customer interactions to enable businesses to plan, personalize, optimize, and customize communications with customers throughout the marketing, sales, and customer service lifecycle; Downloadable and recorded software for retrieving, aggregating, storing, tracking, analyzing, testing, measuring, and managing data, customer data, and customer interactions in the fields of marketing, sales, and customer service;
First Use Date in General
N/A
First Use Date in Commerce
N/A
Class [035]
Advertising, Business & Retail Services
Advertising services, namely evaluation of advertising effectiveness; Consulting services in the fields of marketing, sales, and customer service; Data management services, namely, the collection, compilation, and analysis of data for business purposes; Data and information processing services, namely, compiling and analyzing images, graphics, photographs, digital content, and multimedia content for business purposes; Business management consultancy; Business administration; Collection and analysis of data quality metrics for business purposes; Advice in relation to business strategy; Statistical evaluations of marketing data; Marketing analysis services; Market research and marketing studies; Marketing management advice; Providing business information via an online searchable database; Data compilation for others; Compilation and systemization of information into computer databases;
First Use Date in General
N/A
First Use Date in Commerce
N/A
Mark Details
Serial Number
No 98570417
Mark Type
No Service Mark
Attorney Docket Number
No 038338.00017
44D Filed
Yes
44D Current
Yes
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 18th Dec 2024 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| 18th Dec 2024 | NON-FINAL ACTION E-MAILED |
| 18th Dec 2024 | NON-FINAL ACTION WRITTEN |
| 10th Dec 2024 | ASSIGNED TO EXAMINER |
| 03rd Dec 2024 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| 27th May 2024 | NEW APPLICATION ENTERED |