tm logo
CALL JOURNEY
Dead/Cancelled
CANCELLED – SECTION 71

on 12 May 2023

Last Applicant/ Owned by

Granville NSW 2142

AU

Serial Number

79175456 filed on 22nd Dec 2014

Registration Number

5070553 registered on 01st Nov 2016

in the Principal Register

Correspondent Address

JEFFREY H. GREGER

JEFFREY H. GREGER HAUPTMAN HAM, LLP

SUITE 1400

ALEXANDRIA, VA 22314

UNITED STATES

Filing Basis

1. filing basis filed as 66 a

Disclaimer

NO DATA

CALL JOURNEY

Process monitoring services, namely, quality control services for others which track business and personnel performance and sends out historical reports and alerts Data collection and analysis of call recording quality metrics for business purposes; customer profiling for business purposes; behavioral profiling of customers, namely, conducting consumer behavior profiling for marketing purposes; m Read More

Classification Information


Class [042]
Computer & Software Services & Scientific Services


Process monitoring services, namely, quality control services for others which track business and personnel performance and sends out historical reports and alerts


First Use Date in General

N/A

First Use Date in Commerce

N/A

Class [035]
Advertising, Business & Retail Services


Data collection and analysis of call recording quality metrics for business purposes; customer profiling for business purposes; behavioral profiling of customers, namely, conducting consumer behavior profiling for marketing purposes; market research; marketing consultancy; market research data collection services; business, advisory and consultancy services relating to customer service; business, advisory and consultancy services relating to call centre management; business and compliance auditing business services relating to telecommunications, namely, business administration services in the field of telecommunications


First Use Date in General

N/A

First Use Date in Commerce

N/A

Class [009]
Computer & Software Products & Electrical & Scientific Products


Computer hardware and software for use in database management; computer hardware and software for analysis of telephone and voice recordings; computer hardware and software for collection of data from telephone and voice recordings; computer hardware and software for recording of telephone calls


First Use Date in General

N/A

First Use Date in Commerce

N/A

Class [038]
Communications Services


Telecommunications services, namely, transmission of data and documents in the field of communication analytics; telephone voice recording services; advisory and consultancy services relating to telecommunications


First Use Date in General

N/A

First Use Date in Commerce

N/A

Mark Details


Serial Number

No 79175456

Mark Type

No Service Mark

Attorney Docket Number

No 5476-008TM

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

Yes

66A Current

Yes

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
16th Aug 2024NEW REPRESENTATIVE AT IB RECEIVED
18th Feb 2024TOTAL INVALIDATION PROCESSED BY THE IB
25th Jan 2024TOTAL INVALIDATION OF REG EXT PROTECTION SENT TO IB
25th Jan 2024INVALIDATION PROCESSED
12th Jan 2024TOTAL INVALIDATION OF REG EXT PROTECTION CREATED
12th May 2023CANCELLED SECTION 71
01st Nov 2021COURTESY REMINDER - SEC. 71 (6-YR) E-MAILED
09th Jun 2017NOTIFICATION OF POSSIBLE OPPOSITION - PROCESSED BY IB
17th Mar 2017FINAL DECISION TRANSACTION PROCESSED BY IB
24th Feb 2017FINAL DISPOSITION NOTICE SENT TO IB