SECTION 8 & 15-ACCEPTED AND ACKNOWLEDGED
accepted and acknowledged
on 18 Jul 2023
Last Applicant/ Owned by
Suite 200
Durham
NC
27713
Serial Number
87078211 filed on 21st Jun 2016
Registration Number
5128845 registered on 24th Jan 2017
Correspondent Address
Joseph R. Englander
Filing Basis
1. filed as use application
2. use application currently
Disclaimer
NO DATA
AVAYA OCEANA
Non-downloadable software platform for contact center and customer interaction management, namely, a software platform that provides intelligent multichannel routing, distributing, queuing, auditing, real-time reporting, tracking, recording and storage of all customer interactions across every customer interaction channel, namely, voice, email, SMA, web chat, social media and text and that stores Read More
Classification Information
Class [042]
Computer & Software Services & Scientific Services
Non-downloadable software platform for contact center and customer interaction management, namely, a software platform that provides intelligent multichannel routing, distributing, queuing, auditing, real-time reporting, tracking, recording and storage of all customer interactions across every customer interaction channel, namely, voice, email, SMA, web chat, social media and text and that stores and manages customer data; Providing cloud-based, online non-downloadable software for management of contact center platforms; Providing on-line non-downloadable software that allows users to utilize VOIP communication services, instant messaging communication services, and video communication services; Providing on-line, non-downloadable software for communication via the internet; Providing on-line, non-downloadable software for enabling subscribers to communicate via the internet; Providing on-line non-downloadable software for live chat; Providing on-line non-downloadable software for real-time customer support, customer service and customer engagement; Providing on-line non-downloadable software that allows customers to converse with a customer service representative in real time via live chats
First Use Date in General
06th Jun 2016
First Use Date in Commerce
06th Jun 2016
Class [009]
Computer & Software Products & Electrical & Scientific Products
Computer software for use in the operation, management and reporting of telecommunications contact centers; Computer software for providing telecommunications contact centers with cloud-based services and social media access in its operation, management and reporting
First Use Date in General
06th Jun 2016
First Use Date in Commerce
06th Jun 2016
Mark Details
Serial Number
No 87078211
Mark Type
No Service Mark
Attorney Docket Number
No 110921
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 06th Dec 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| 09th Aug 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| 18th Jul 2023 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| 18th Jul 2023 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| 18th Jul 2023 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| 17th May 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| 10th May 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| 03rd May 2023 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| 23rd Jan 2023 | TEAS SECTION 8 & 15 RECEIVED |
| 24th Jan 2022 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |