REGISTERED AND RENEWED
on 08 Aug 2024
Last Applicant/ Owned by
2001 Logic Drive, Suite 200
San Jose
CA
95124
Serial Number
85962076 filed on 17th Jun 2013
Registration Number
4540825 registered on 27th May 2014
Correspondent Address
Michael A. Glenn
Filing Basis
1. intent to use
2. use application currently
Disclaimer
NO DATA
ASSIST
Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and c Read More
Classification Information
Class [035]
Advertising, Business & Retail Services
Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
First Use Date in General
07th Feb 2012
First Use Date in Commerce
07th Feb 2012
Class [009]
Computer & Software Products & Electrical & Scientific Products
Computer systems comprising computer hardware and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprising computer hardware and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablet computers, phones and kiosks; computer systems comprising computer hardware and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprising computer hardware and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprising computer hardware and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprising computer hardware and software used to create and administer software for automating customer service and sales tasks
First Use Date in General
07th Feb 2012
First Use Date in Commerce
07th Feb 2012
Class [038]
Communications Services
Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands
First Use Date in General
07th Feb 2012
First Use Date in Commerce
07th Feb 2012
Mark Details
Serial Number
No 85962076
Mark Type
No Service Mark
Attorney Docket Number
No 110524-4000
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Legal History
| Status Date | Action Taken |
|---|---|
| 08th Aug 2024 | REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS) |
| 08th Aug 2024 | REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED |
| 08th Aug 2024 | NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED |
| 08th Aug 2024 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| 21st May 2024 | TEAS SECTION 8 & 9 RECEIVED |
| 27th May 2023 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| 08th Jan 2021 | REGISTERED - SEC. 8 (6-YR) ACCEPTED |
| 08th Jan 2021 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| 08th Jan 2021 | NOTICE OF ACCEPTANCE OF SEC. 8 - E-MAILED |
| 25th Nov 2020 | TEAS SECTION 8 RECEIVED |