PARTIAL SECTION 8 & 15 ACCEPTED AND ACKNOWLEDGED
on 15 Jun 2020
Last Applicant/ Owned by
6 TECHNOLOGY PARK DRIVE
WESTFORD
MA
01886
Serial Number
85884124 filed on 22nd Mar 2013
Registration Number
4649821 registered on 02th Dec 2014
Correspondent Address
Daniel Bourque
Filing Basis
1. intent to use
2. use application currently
Disclaimer
NO DATA
ASPECT
[ Consulting services in the field of designing, integrating, controlling and monitoring of customer contact center and workforce optimization hardware and software ] Customer contact centers systems, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public sw Read More
Classification Information
Class [042]
Computer & Software Services & Scientific Services
[ Consulting services in the field of designing, integrating, controlling and monitoring of customer contact center and workforce optimization hardware and software ]
First Use Date in General
28th Feb 2013
First Use Date in Commerce
28th Feb 2013
Class [009]
Computer & Software Products & Electrical & Scientific Products
Customer contact centers systems, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, social media and facsimile contacts; telecommunication systems comprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web, chat, social media and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web, chat, social media and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers; computer software used to create and manage workforce schedules, workforce job performance and workforce skills improvement
First Use Date in General
28th Feb 2013
First Use Date in Commerce
22nd Aug 2014
Mark Details
Serial Number
No 85884124
Mark Type
No Service Mark
Attorney Docket Number
No ASPT-T413US
44D Filed
No
44D Current
No
44E filed
No
44E Current
No
66A Filed
No
66A Current
No
Current Basis
No
No Basis
No
Design Code(s)
01.15.17 -
Thought or speech clouds either empty or with wording and/or punctuation
Legal History
| Status Date | Action Taken |
|---|---|
| 02th Jul 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| 02th Jul 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| 02th Jul 2024 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| 17th Apr 2024 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| 27th Mar 2024 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| 02th Dec 2023 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
| 15th Jun 2022 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| 15th Jun 2022 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| 15th Jun 2022 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| 22nd Sep 2021 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |