AFINITI

Class [009]
Computer servers; computer blade servers; computer programs, downloadable computer programs and mobile device software for use in artificial intelligence, machine learning, customer relationship management and matching services, namely, software for matching contacts and agents in a contact center system, software for matching callers and agents in a call center system, software for matching tasks and agents in a task assignment and task management system, software for matching customers and field agents in a dispatch center system, software for one-to-one matching of individuals in a computer-based data system, software for measuring, benchmarking, comparing, and reporting on artificial intelligence software matching service performance, software for the collection, editing, organizing, modifying, processing, and storage of customer relationship management and matching services data and information, software for providing web based access to applications and services through a web operating system and web portal interface, and mobile application software for providing access to customer relationship management and matching services applications and services through a mobile telephones, handheld computers and tablet computers wireless portal interface