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ACTIVE SHARE
Live/Registered
REGISTERED

on 04 Sep 2018

Last Applicant/ Owned by

2105 South Bascom Ave., Suite 195

Campbell

CA

95008

Serial Number

87304798 filed on 17th Jan 2017

Registration Number

5556484 registered on 04th Sep 2018

in the Principal Register

Correspondent Address

Michael Glenn

Michael Glenn PERKINS COIE LLP

Seattle, WA 98111

United States

Filing Basis

1. intent to use

2. filed as use application

3. use application currently

Disclaimer

NO DATA

ACTIVE SHARE

Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and c Read More

Classification Information


Class [035]
Advertising, Business & Retail Services


Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service


First Use Date in General

30th Jul 2015

First Use Date in Commerce

30th Jul 2015

Class [009]
Computer & Software Products & Electrical & Scientific Products


Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks


First Use Date in General

01st Jul 2015

First Use Date in Commerce

01st Jul 2015

Mark Details


Serial Number

No 87304798

Mark Type

No Service Mark

Attorney Docket Number

No 110524-4003

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
31st Jul 2024TEAS SECTION 8 & 15 RECEIVED
04th Sep 2023COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
04th Sep 2018REGISTERED-PRINCIPAL REGISTER
02th Aug 2018NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
01st Aug 2018ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
25th Jul 2018NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
24th Jul 2018SOU EXTENSION 2 GRANTED
24th Jul 2018CASE ASSIGNED TO INTENT TO USE PARALEGAL
24th Jul 2018STATEMENT OF USE PROCESSING COMPLETE
16th Jul 2018USE AMENDMENT FILED