Industrial robots; Household cleaning and laundry robots with artificial intelligence; robots for cleaning, laundry, food preparation, sewing, transportation, shaping and working plastic material, shaping and working metal, shaping and working glass, shaping and working wood, packaging, welding, soldering, and cutting; robotic machines, namely, robots for cleaning, laundry, food preparation, sewing, transportation, shaping and working plastic material, shaping and working metal, shaping and working glass, shaping and working wood, packaging, welding, soldering, and cutting; robotic apparatus, namely, robots for cleaning, laundry, food preparation, sewing, transportation, shaping and working plastic material, shaping and working metal, shaping and working glass, shaping and working wood, packaging, welding, soldering, and cutting; automated machines, namely, automated machines for cleaning, laundry, food preparation, sewing, transportation, shaping and working plastic material, shaping and working metal, shaping and working glass, shaping and working wood, packaging, welding, soldering, and cutting; automated machines and apparatus, namely, automated machines for automated machines for cleaning, laundry, food preparation, sewing, transportation, shaping and working plastic material, shaping and working metal, shaping and working glass, shaping and working wood, packaging, welding, soldering, and cutting; all of the aforesaid goods being for domestic or industrial use

Class [042]
Computer & Software Services & Scientific Services

Development of computer platforms; advisory and consultancy services relating to information technology, computers, computer networking, computer programs and computer systems; computer programming services; design of application software; design of computer operating system software; design of computer interface software; design of computer software for use as an application programming interface (API); design of software for creating and operating a graphic user interface; design of computer application software for mobile phones, tablet computers and other portable electronic devices; design of downloadable computer application software; design of software for robotic process automation; design of computer software to assist in handling requests for IT technical support; design of computer software for recordal, compilation, analysis and retrieval of information relating to requests for IT technical support, IT troubleshooting, and incident handling; computer programming services for the automated installation and configuration of computer hardware, computer programs and computer software; design, development, updating, modification, testing, installation and maintenance of computer software; hire, rental and leasing of computers, printers, computer firmware, computer programs, computer peripheral equipment, data communications apparatus, data processing equipment, computer networking apparatus and instruments, and parts and fittings for all these goods; cloud computing consulting services; cloud computing services, namely, cloud storage services for electronic data; cloud computing services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; creation and structuring, namely, design and development of computer databases; creation being development and maintaining of databases to hold information regarding compliance with licences for the use of computer software programs; provision of helpdesk services for the provision of advice in relation to issues with computer hardware, computer networks, data processing equipment and computer software, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; Computer technology support services, namely, help desk services; operating being building and hosting a website for the provision of technical information and advice on IT matters and enabling the downloading of application software; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; provision of IT technical support by way of web chat conversations, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; design, research, development, testing and rental of computer hardware, computer peripherals and computer networking systems; computer systems analysis; monitoring, recording and/or controlling access to sites and locations on a global computer network, namely, monitoring of computer systems for detecting unauthorized access or data breach; computer network management services for others; computer outsourcing services provider in the field of information technology, namely, outsource service provider in the field of information technology consulting; computer operations support services, being central processors with multiple users, taking on all aspects of computer housekeeping and data back-ups, namely, rental of data center facilities; network monitoring services, namely, 24/7 monitoring of network systems, servers and web and database applications and notification of related events and alerts; computer systems data migration and integration services; applications management, namely, application service providers services in the nature of managing applications of others for use in analyzing and modeling data, developing insights, predicting behavior, personalizing customer experience, customer experience management, targeting prospective customers, analyzing markets, managing marketing data, creating targeted marketing and advertising campaigns, and managing customer relationships; computer applications technical support services, namely, troubleshooting in the nature of diagnosing computer software problems; Providing an Internet website portal and providing a website featuring on-line non-downloadable software in the fields of technology and software development, namely, for operation of computer network infrastructure, including by means of internet portals and mobile application software; recovery of computer data; data security services being firewalls, namely, design and development of electronic data security systems; computer environmental control services in the nature of monitoring and reporting on the performance, availability, and errors of web sites of others; encryption of information maintained on computers, namely, data encryption services; electronic storage of documentation products, document templates, models and reports relating to project management, project management methodology, and management of customer service regarding IT technical support; web site design services; hosting the web sites of others; creating, developing, designing and maintaining the websites of others; rental of data processing equipment; server management services, namely, migration of server applications, remote and on-site management of information technology (IT) systems of others, managing web sites for others, and computer project management services; server hosting; platforms for artificial intelligence as software as a service [SaaS], namely, software as a service (SaaS) services featuring software for use in analyzing and modeling data, developing customer experience insights, predicting consumer spending behavior, personalizing customer experience, customer experience management, targeting prospective customers, analyzing markets, managing marketing data, creating targeted marketing and advertising campaigns, and managing customer relationships; providing temporary use of on-line, non-downloadable artificial intelligence computer programs for use in analyzing and modeling data, developing customer experience insights, predicting consumer spending behavior, personalizing customer experience, customer experience management, targeting prospective customers, analyzing markets, managing marketing data, creating targeted marketing and advertising campaigns, and managing customer relationships on data networks; software as a service [SaaS] services featuring computer software platforms for artificial intelligence for use in analyzing and modeling data, developing customer experience insights, predicting consumer spending behavior, personalizing customer experience, customer experience management, targeting prospective customers, analyzing markets, managing marketing data, creating targeted marketing and advertising campaigns, and managing customer relationships; technology consultation in the field of artificial intelligence; research in the field of artificial intelligence; advisory and consultancy services, including by means of blogs, articles, and messages on social media, relating to any of the aforesaid services and any other services relating to information technology, computers, computer programs and computer systems, excluding computer hardware

Class [038]
Communications Services

Communication services, namely, providing user access to remotely hosted business computer software applications through the Internet in data networks; providing virtual private network (VPN) services; telecommunication access services via computer networks, internet portals, and computer terminals; electronic transmission of data and information via computer networks and internet portals, namely, provision of telecommunication access and links in the nature of providing on-line communications links which transfer the web site user to other local and global web pages, namely, to business computer databases and business networks; telecommunication access services; rental of telecommunication apparatus and instruments; provision of telecommunication access and links to computer databases and networks; arranging and leasing access time to computer databases, namely, rental of access time to global computer networks; provision of access to electronic online networks for information retrieval; network implementation services, namely, implementation of data communications over infrastructures supplied by third parties, namely, network transmission of sounds, images, signals, and data; network implementation services, namely, implementation of data communications over infrastructures supplied by third parties in the nature of transmission of data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks; rental of data communication apparatus; provision of internet chat rooms; information and advisory services relating to all the aforesaid services

Class [035]
Advertising, Business & Retail Services

Business management consultancy services; business management consultancy services in relation to the handling of customer services for IT technical support; business project management services; project management methodology, namely, business project management services; Assistance in management of business activities, namely, assisting businesses in the monitoring of adoption of IT systems by their staff; Assistance in management of business activities, namely, assisting businesses in the rating of employees' IT skills and motivating staff to improve their IT skills; Assistance in management of business activities, namely, assisting businesses in conducting customer satisfaction surveys and analysing information obtained from them; Assistance in management of business activities, namely, assisting businesses in analysing user feedback regarding IT systems; management of telephone call centres on behalf of others for IT technical support; management of customer service relations for others; Assistance and advice regarding business organization and management, namely, assisting and advising businesses in the sharing of knowledge regarding organisational efficiency; business management consultancy in relation to environmental policy and energy efficiency policy; data processing services; database management services, namely, business advisory services in the field of database management; business appraisals; business organisation consulting; business advisory services and provision of business information relating to information technology; information technology procurement services for others; Assistance and advice regarding business organization and management, namely, assisting and advising businesses in acquiring information technology systems and in the use of outsourcing services for information technology; provision of strategic business management and administration assistance in relation to the development of information technology and electronic commerce operations; business control and business monitoring of information technology suppliers, namely, business consulting services relating to monitoring, controlling, and managing information technology services provided by third parties; provision of business information relating to electronic commerce and interactive technologies; personnel management consulting; business advice relating to marketing; providing office function services; business process outsourcing, namely, clerical/organisational operations being providing office functions for others relating to the operation of computer network infrastructure; advertising the goods and services of others; retail store services, electronic retail store services and mail order services provided through retail store services, all featuring computers, data processing equipment, data communications apparatus, magnetic data carriers, computer networking apparatus, computer systems, telecommunications apparatus and instruments, downloadable electronic publications provided on-line from databases or the internet and printed matter; information and advisory services relating to all the aforesaid services

Class [009]
Computer & Software Products & Electrical & Scientific Products

Computer hardware; downloadable or recorded computer software for use in customer experience management; downloadable or recorded computer software for use in analyzing and modeling data, developing customer experience insights, predicting consumer spending behavior, personalizing customer experience, targeting prospective customers, analyzing markets, managing marketing data, creating targeted marketing and advertising campaigns, and managing customer relationships; data communications apparatus, namely, data processing apparatus, devices for transporting, transmitting, and aggregating voice, data, and video communications across multiple network infrastructures and communications protocols; Electronic communications systems comprised of computer hardware and recorded software for the transmission of data between two points; computer software platforms, downloadable, for application development; downloadable computer software platforms for use in customer experience management; downloadable or recorded computer operating system software; computer interface software, namely, downloadable computer software for use as an application programming interface; downloadable or recorded computer software for use as an application programming interface (API); downloadable or recorded software for creating and operating a graphic user interface; downloadable or recorded computer application software for wireless transmission of data for mobile phones, tablet computers and other portable electronic devices; downloadable computer application software for e-commerce optimization and conversion maximization, decisioning and analysis, risk and fraud protection, risk modeling, payment validation, revenue optimization, e-commerce abuse prevention, customer experience automation, business process management, data analysis, and consumer data aggregation and reporting; downloadable or recorded computer software for controlling and managing access server applications; downloadable or recorded software for connecting to wireless Internet sources for telecommunication and communication via local or global communications networks, including via the internet; downloadable or recorded software for robotic process automation; downloadable or recorded computer software to assist in handling requests for IT technical support; downloadable or recorded computer software for recordal, compilation, analysis and retrieval of information regarding the handling of requests for IT technical support; downloadable or recorded computer software for the automatic resetting of passwords; downloadable word processing computer programs; downloadable or recorded computer software for electronic document management and capture and for form processing; downloadable or recorded computer software for the design, creation and maintenance of, and access to, document management, authoring, storage and retrieval systems; downloadable or recorded computer software for the categorisation, research and retrieval of documents and data on computer networks; downloadable or recorded computer software for managing stock control systems; downloadable or recorded computer software for analyzing and improving business operational and process efficiency, business organisation, risk management, financial control, supply chain optimisation, and cash flow; downloadable or recorded computer software for managing personal contact information, diary programs, and calculating programs; downloadable or recorded computer software for handwriting identification; downloadable or recorded computer software for the identification and verification of persons based on one or more biometric characteristics; downloadable or recorded computer software for authorizing access to sites on customised intranets and sites on global communications networks; downloadable or recorded computer software for the manufacture, processing and provision of text and graphics information, locally or by means of remote transmission; downloadable or recorded computer software for data transmission security and encryption programs and data synchronisation programs; downloadable or recorded computer software for the analysis and reporting of firewall log data; downloadable or recorded computer software for detecting, blocking and intercepting malware and other threats to computer hardware and software; downloadable or recorded computer software for detecting and preventing identity-driven breaches for identity security; downloadable or recorded computer software for identifying and validating user access for authentication and identity management information security; downloadable or recorded computer software for data exchange using wireless communications technologies and for use with personal digital assistants; downloadable or recorded computer software for the linking, networking and central management of mobile terminals; downloadable or recorded computer software for the safeguarding of digital files; downloadable or recorded computer software for use in database management, namely, for managing personal and business information; downloadable or recorded artificial intelligence software for machine learning; downloadable or recorded artificial intelligence application software for use in customer experience management; downloadable or recorded computer programs for database management; downloadable computer firmware for use in customer experience management; apparatus for networking of computers, namely, computer network routers and computer network interface devices; computer servers; computer peripheral equipment; computer printers for printing documents and photographs; modems; handheld electronic devices with wireless e-mail and wireless access to electronic communications networks, namely, mobile telephones and tablet computers; pointing devices for use with computers, mobile phones and other portable electronic devices, namely, computer mouse and laser pointer; downloadable or recorded computer games software; downloadable or recorded software for the infrastructure and operation of computer games via the internet; tablet computers; computer scanners; data processing apparatus and instruments for use with computers; screens and keyboards for computers; data processing apparatus and instruments; telecommunications apparatus and instruments, namely, telephones; mobile phones; smartphones; telecommunications network apparatus, namely, telephones; audio, visual and audio visual apparatus and instruments, namely, audiovisual receivers and radios; apparatus for storage, recordal, retrieval and transmission of data, namely, external computer hard drives being computer storage devices, computer storage devices, namely, blank flash drives, and computer hardware for upload, storage, retrieval, download, transmission and delivery of digital content; downloadable electronic publications, namely, books, magazines, pamphlets, and newsletters in the fields of robotics, automated machines, software, and business management; blank magnetic data carriers; audio recordings featuring music and spoken word; visual recordings featuring documentaries; audio-visual recordings featuring music and animation; robots for entertainment, namely, humanoid robots, teaching robots, and telepresence robots; downloadable computer software for operating robots; control apparatus and remote controls for operating robots for entertainment; humanoid robots with artificial intelligence for use in scientific research; monitoring devices for monitoring robot performance characteristics for domestic and professional use; teaching robots for personal use or for recreation; instruction manuals and other printed publications in electronic form relating to the aforesaid goods, namely, downloadable instruction manuals, books, magazines, newsletters, and pamphlets in the field of robotics, automated machines, software, and business management

Mark Details

Serial Number

No 79325312

Mark Type

No Service Mark

Attorney Docket Number

No 160500-00102

44D Filed

44D Current

44E filed

44E Current

66A Filed

66A Current

Current Basis

No Basis

Legal History

Status Date	Action Taken
12^th Apr 2023	FINAL DECISION TRANSACTION PROCESSED BY IB
22^nd Mar 2023	FINAL DISPOSITION NOTICE SENT TO IB
22^nd Mar 2023	FINAL DISPOSITION PROCESSED
28^th Feb 2023	FINAL DISPOSITION NOTICE CREATED, TO BE SENT TO IB
29^th Nov 2022	REGISTERED-PRINCIPAL REGISTER
29^th Nov 2022	NOTICE OF REGISTRATION CONFIRMATION EMAILED
27^th Sep 2022	NOTIFICATION PROCESSED BY IB
13^th Sep 2022	OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
13^th Sep 2022	PUBLISHED FOR OPPOSITION
07^th Sep 2022	NOTICE OF START OF OPPOSITION PERIOD CREATED, TO BE SENT TO IB

5CX

Classification Information

Class [007]Machinery Products

Class [042]Computer & Software Services & Scientific Services

Class [038]Communications Services

Class [035]Advertising, Business & Retail Services

Class [009]Computer & Software Products & Electrical & Scientific Products