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[24]7 ASSIST
Live/Registered
REGISTERED AND RENEWED

on 30 Aug 2024

Last Applicant/ Owned by

2001 Logic Drive, Suite 200

San Jose

CA

95124

Serial Number

85962054 filed on 17th Jun 2013

Registration Number

4558736 registered on 01st Jul 2014

in the Principal Register

Correspondent Address

Michael A. Glenn

Michael A. Glenn Perkins Coie LLP

Seattle, WA 98111

United States

Filing Basis

1. filed as use application

2. use application currently

Disclaimer

NO DATA

[24]7 ASSIST

Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and c Read More

Classification Information


Class [035]
Advertising, Business & Retail Services


Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service


First Use Date in General

07th Feb 2012

First Use Date in Commerce

07th Feb 2012

Class [009]
Computer & Software Products & Electrical & Scientific Products


Computer systems comprising computer hardware and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprising computer hardware and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablet computers, phones and kiosks; computer systems comprising computer hardware and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprising computer hardware and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprising computer hardware and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprising computer hardware and software used to create and administer software for automating customer service and sales tasks


First Use Date in General

07th Feb 2012

First Use Date in Commerce

07th Feb 2012

Class [038]
Communications Services


Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands


First Use Date in General

07th Feb 2012

First Use Date in Commerce

07th Feb 2012

Mark Details


Serial Number

No 85962054

Mark Type

No Service Mark

Attorney Docket Number

No 110524-4000.

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
30th Aug 2024NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
30th Aug 2024REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
30th Aug 2024REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
30th Aug 2024CASE ASSIGNED TO POST REGISTRATION PARALEGAL
17th Jun 2024TEAS SECTION 8 & 9 RECEIVED
01st Jul 2023COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
06th Apr 2021REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
06th Apr 2021CASE ASSIGNED TO POST REGISTRATION PARALEGAL
06th Apr 2021NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
21st Dec 2020TEAS SECTION 8 & 15 RECEIVED