on 23 Apr 2019
Last Applicant/ Owned by
2001 ALL PROGRAMMABLE DRIVE, SUITE 200
SAN JOSE
CA
95124
Serial Number
87803841 filed on 20th Feb 2018
Registration Number
5731158 registered on 23rd Apr 2019
Filing Basis
1. filed as use application
2. use application currently
Disclaimer
NO DATA
Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and c Read More
Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
20th Oct 2017
20th Oct 2017
Downloadable software in the nature of a mobile application for customer service and sales tasks; computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks
20th Oct 2017
20th Oct 2017
Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands
20th Oct 2017
20th Oct 2017
No 87803841
No Service Mark
No 110524-4006
No
No
No
No
No
No
No
No
Status Date | Action Taken |
---|---|
23rd Apr 2024 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
23rd Apr 2019 | REGISTERED-PRINCIPAL REGISTER |
05th Feb 2019 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
05th Feb 2019 | PUBLISHED FOR OPPOSITION |
16th Jan 2019 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
27th Dec 2018 | APPROVED FOR PUB - PRINCIPAL REGISTER |
06th Dec 2018 | TEAS/EMAIL CORRESPONDENCE ENTERED |
05th Dec 2018 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
05th Dec 2018 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
20th Jun 2018 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |