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[24]7
Live/Registered
REGISTERED AND RENEWED

on 28 Mar 2024

Last Applicant/ Owned by

2001 ALL PROGRAMMABLE DRIVE, SUITE 200

SAN JOSE

CA

95124

Serial Number

85521390 filed on 20th Jan 2012

Registration Number

4429355 registered on 05th Nov 2013

in the Principal Register

Correspondent Address

Michael A. Glenn

Michael A. Glenn Perkins Coie LLP

Seattle, WA 98111

UNITED STATES

Filing Basis

1. intent to use

2. use application currently

Disclaimer

NO DATA

[24]7

Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and c Read More

Classification Information


Class [035]
Advertising, Business & Retail Services


Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service


First Use Date in General

07th Feb 2012

First Use Date in Commerce

07th Feb 2012

Class [009]
Computer & Software Products & Electrical & Scientific Products


Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks


First Use Date in General

07th Feb 2012

First Use Date in Commerce

07th Feb 2012

Class [038]
Communications Services


Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands


First Use Date in General

07th Feb 2012

First Use Date in Commerce

07th Feb 2012

Mark Details


Serial Number

No 85521390

Mark Type

No Service Mark

Attorney Docket Number

No 110524-4007

44D Filed

No

44D Current

No

44E filed

No

44E Current

No

66A Filed

No

66A Current

No

Current Basis

No

No Basis

No

Legal History


Show more

Status DateAction Taken
28th Mar 2024NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
28th Mar 2024REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
28th Mar 2024CASE ASSIGNED TO POST REGISTRATION PARALEGAL
28th Mar 2024REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
03rd Nov 2023TEAS SECTION 8 & 9 RECEIVED
05th Nov 2022COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
05th Dec 2019NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
05th Dec 2019REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
05th Dec 2019CASE ASSIGNED TO POST REGISTRATION PARALEGAL
31st Oct 2019TEAS SECTION 8 & 15 RECEIVED