on 28 Mar 2024
Last Applicant/ Owned by
2001 ALL PROGRAMMABLE DRIVE, SUITE 200
SAN JOSE
CA
95124
Serial Number
85521390 filed on 20th Jan 2012
Registration Number
4429355 registered on 05th Nov 2013
Correspondent Address
Michael A. Glenn
Filing Basis
1. intent to use
2. use application currently
Disclaimer
NO DATA
Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and c Read More
Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
07th Feb 2012
07th Feb 2012
Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks
07th Feb 2012
07th Feb 2012
Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands
07th Feb 2012
07th Feb 2012
No 85521390
No Service Mark
No 110524-4007
No
No
No
No
No
No
No
No
Status Date | Action Taken |
---|---|
28th Mar 2024 | NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED |
28th Mar 2024 | REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS) |
28th Mar 2024 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
28th Mar 2024 | REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED |
03rd Nov 2023 | TEAS SECTION 8 & 9 RECEIVED |
05th Nov 2022 | COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED |
05th Dec 2019 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
05th Dec 2019 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
05th Dec 2019 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
31st Oct 2019 | TEAS SECTION 8 & 15 RECEIVED |