on 26 Dec 2023
Last Applicant/ Owned by
175 Broadhollow Road
Melville
NY
11747
Serial Number
97081652 filed on 19th Oct 2021
Registration Number
7255805 registered on 26th Dec 2023
Correspondent Address
Lisa C. Pvento
Filing Basis
1. intent to use
2. use application currently
Disclaimer
NO DATA
Consulting services in the fields of business technology software, design and development of computer hardware, and computer software and cloud-based software deployment; providing temporary use of on-line non-downloadable enterprise and workforce engagement computer software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and an Read More
Consulting services in the fields of business technology software, design and development of computer hardware, and computer software and cloud-based software deployment; providing temporary use of on-line non-downloadable enterprise and workforce engagement computer software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management; providing temporary use of on-line non-downloadable computer software for use in customer relationship management (CRM) specifically with respect to self-service and automated customer engagement via intelligent personal assistant devices, online and mobile application customer self-service websites, and online social media; providing temporary use of on-line non-downloadable computer software for enterprise recording to enhance regulatory compliance and minimize fraud, namely, omnichannel recording of voice, text, screen, and video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud
31st Oct 2006
31st Oct 2006
Downloadable enterprise and workforce engagement computer software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management; downloadable computer software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; downloadable computer software for enterprise recording to enhance regulatory compliance and minimize fraud, namely, omnichannel recording of voice, text, screen, and video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud
30th Apr 2002
30th Jun 2002
No 97081652
No Service Mark
No 10171-830US1
No
No
No
No
No
No
No
No
Status Date | Action Taken |
---|---|
26th Dec 2023 | REGISTERED-PRINCIPAL REGISTER |
26th Dec 2023 | NOTICE OF REGISTRATION CONFIRMATION EMAILED |
23rd Nov 2023 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
22nd Nov 2023 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
31st Oct 2023 | NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED |
30th Oct 2023 | STATEMENT OF USE PROCESSING COMPLETE |
30th Oct 2023 | SOU EXTENSION 1 GRANTED |
30th Oct 2023 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
24th Oct 2023 | TEAS STATEMENT OF USE RECEIVED |
24th Oct 2023 | USE AMENDMENT FILED |